Seasonal Sales Associate

The Paper Store; Maynard (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

The Paper Store in Maynard, MA is seeking Seasonal Sales Associates to deliver world-class service, achieve sales goals, and maintain merchandising standards in a fast-paced retail environment.

You will greet customers, explain product features, upsell with friendly, knowledgeable advice, and efficiently process transactions at the POS, while restocking shelves and keeping the store clean and organized.

Qualifications

• Experience in specialty retail preferred.
• Flexible schedule including nights, weekends, and holidays.
• Ability to multitask while attending to customers.
• Ability to lift and mobilize up to 50 lbs. with safety techniques.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach and delivering World Class Service.
• Greet and welcome every customer warmly and understand their needs by asking open-ended questions.
• Explain product features and benefits and suggest additional items to build sales.
• Maintain store cleanliness, stock shelves, and process transactions at the POS.
• Complete all tasks directed by store management in the assigned time frame.

Skills

Customer service

Teamwork

Tools

POS Systems

Microsoft Office

Job description

Job Details

Job Location: 0010 - Maynard, MA - MAYNARD, MA 01754

Position Type: Seasonal

Salary Range: $15.50 - $16.50 Hourly

Job Category: Retail

Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment. Sales Associates report directly to the Store Team Leader and other members of management.

Sales associates are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Sales Associates responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.

KEY RESPONSIBILITIES

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service
• Greetand welcome every customer warmly and with enthusiasm
  Understandcustomer needs by asking open-ended questions
  Explainproduct features and benefits in relation to the customers’ needs by providing in-depth product knowledge
  Suggestadditional items to build onto sales by utilizing effective selling techniques
  Thankthe customer sincerely and invite them to return and shop with us again
• Be a TPS brand ambassador
  Build customer loyalty by being friendly, attentive and respectful of customers
  Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
  Professional presentation in attire, demeanor, appearance and compliance to company dress code
  Support all sales efforts and initiatives across all business channels in an effort to maximize company sales
  Consistently capture accurate and valid customer information at the POS
  Maintain awareness of all current promotions and process them correctly at the Point of Sale
  Enthusiastically participate in training and development as required utilizing all training resources
  Prepare incoming product for the sales floor by following instruction and guidance from supervisors
  Merchandise product following company visual guidelines and visual standards
  After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)
  Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position
  Maintain store maintenance and cleanliness standards
  Complete all other tasks as directed by store management in assigned time frame
  Comply with all company policies and procedures

JOB REQUIREMENTS

• Previous experience in specialty retail is preferred, but not required
• Ability to work a flexible schedule to include nights, weekends, and holidays
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
• Possess an ability to work well in a team environment
• Proficient in using Microsoft Office and POS Systems
• Ability to stand for long periods of time
• Professional conduct, demeanor and attire, in compliance with company dress code
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques