Unarmed Security Shift Supervisor (High-End Residential)

Doyle Security Services; New York (NY); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Referral bonuses

Paid Time Off

Life insurance

Job summary

Doyle Security Services seeks a shift supervisor/lead rover to monitor client sites during the overnight hours. You will oversee on-site staff, ensure security procedures are followed, and report incidents using GuardTek.

Must qualify with a NYS Security Guard License, be 18+, and capable of weekend shifts. The role offers competitive hourly pay and benefits, with a focus on reliability and professional customer service.

Qualifications

• Age 18 or older and eligible to work in the U.S.
• Valid NYS Security Guard License
• Availability for weekend shifts
• Outstanding customer service skills
• Ability to verbally de-escalate tense situations
• Reliable transportation to and from site

Responsibilities

• Oversee and direct shift operations of on-site staff per post orders and DSS policies.
• Deliver exceptional customer service while guiding the on-site staff.
• Conduct rounds across the site via GuardTek.
• Investigate and complete incident reports via GuardTek.
• Assist with maintaining timesheets and payroll records.
• Assist with training and mentoring of the shift staff.
• Interact with local law enforcement as required.

Skills

Customer service

De-escalation

Weekend availability

Reliable transportation

Education

NYS Security Guard License

Job description

About Doyle Security Services

Doyle Security Services (DSS) is a leading provider of customized security solutions and investigative services. Our team focuses on protecting our clients' people, property, and peace of mind. We are committed to professionalism and integrity, and we strive to positively impact our nation, communities, and stakeholders.We differentiate ourselves by attracting the best people, offering innovative solutions, and fostering long-term partnerships. Being employee-centered, we work hard each and every day to provide our employees with the best work environment in the industry.Doyle Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Overview

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Work requires the ability to stand for the majority of workday.

Schedule

Sunday-Thursday 0000-0800

Pay Range

Starting from USD $25.00/Hr.

Responsibilities

SHIFT SUPERVISOR/LEAD ROVER JOB DUTIES

• Oversee and direct shift operations of on-site staff in accordance with the established client post orders & DSS company riles and policies.
• Deliver exceptional customer service while providing guidance to the on-site staff.
• Conduct rounds throughout the shift of the site via guardtek.
• Investigate and complete reports related to incidents and/or accidents via guardtek.
• Assist with maintaining proper timesheets and payroll records.
• Assist with training and mentoring of the shift for the on-site staff.
• Interact with local law enforcement agencies as required.

Qualifications

• Must be at least 18 years of age
• Valid NYS Security Guard License
• Must be available to work weekends
• Must have exceptional Customer Service Skills
• Must be able to verbally de-escalate situations
• Reliable transportation

Benefits

• Medical
• Vision
• Dental
• 401K
• Referral Bonuses
• Paid Time Off (PTO)
• Life Insurance (at no cost for the employee)

EOE/Minorities/Females/Vet/Disability

Doyle Security Services, In. is an Equal Opportunity Employer committed to hiring a diverse workforce.