Unarmed Security Patrol — Customer Service & Growth

Allied Universal; Joliet (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Smart tools

Career growth

Health benefits

Perks program

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol in Joliet, IL. You will perform unarmed patrols, monitor access points, and provide exceptional customer service while upholding site policies and safety procedures.

The role requires 18+ years old, a high school diploma, and the ability to pass a background check and drug screen. This is a full-time position with competitive hourly pay and benefits.

Qualifications

• Customer service experience preferred.
• Access control and badge experience preferred.
• Comfort using a computer or tablet is preferred.
• Must be 18+ for unarmed roles (21+ for armed roles).
• Background check and drug screening are required by law.

Responsibilities

• Provide customer service to clients, drivers, visitors and employees by following site policies and emergency procedures.
• Conduct regular unarmed patrols of the facility to deter unauthorized activity.
• Monitor access points and verify credentials or authorization as directed.
• Respond to incidents and alarms calmly and in accordance with site procedures.
• Document patrols and incidents in required reporting systems.

Skills

Customer service

Access control

Computer/Tablet proficiency

Age 18+

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Customer Service Patrol in Joliet, IL. You will perform unarmed patrols, monitor access points, and provide exceptional customer service while upholding site policies and safety procedures.

The role requires 18+ years old, a high school diploma, and the ability to pass a background check and drug screen. This is a full-time position with competitive hourly pay and benefits.