Unarmed Patrol Officer - Customer Service Security (Night)

Allied Universal; Joliet (IL); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program

Job summary

Allied Universal is hiring a Security Officer Customer Service Patrol in Joliet, IL. You will perform unarmed patrols, monitor access, and provide exceptional customer service to clients, drivers, visitors, and staff. This role emphasizes safety, communication, and proactive problem solving.

Join a team that values integrity, teamwork, and reliable service. Candidates should meet minimum requirements and be able to work a schedule including nights and weekends.

Qualifications

• Customer service experience preferred.
• Access control and badge experience preferred.
• Comfort using a computer or tablet.
• Minimum age 18 for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to clients, drivers, visitors, and employees by following security procedures.
• Conduct regular unarmed patrols of terminal areas, docks, yards, and surrounding perimeter.
• Monitor access by observing traffic, verifying credentials, and reporting irregularities.
• Respond to incidents, alarms, and critical situations calmly and per site procedures.
• Document patrols, incidents, and observations per reporting requirements.

Skills

Customer service

Access control

Badge experience

Computer literacy

18+ age

Education

High school diploma or equivalent

Job description

Allied Universal is hiring a Security Officer Customer Service Patrol in Joliet, IL. You will perform unarmed patrols, monitor access, and provide exceptional customer service to clients, drivers, visitors, and staff. This role emphasizes safety, communication, and proactive problem solving.

Join a team that values integrity, teamwork, and reliable service. Candidates should meet minimum requirements and be able to work a schedule including nights and weekends.