Unarmed Security Officer - Site Supervisor

Prosegur; Charleston (SC); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401K/403b Plan

Weekly Pay

Job summary

Prosegur is seeking an Unarmed Security Officer - Site Supervisor in Charleston, SC. This on-site leadership role oversees daily shift operations, post assignments, and client interactions while ensuring safety, access control, and compliant reporting.

Responsibilities include supervising officers, training, incident documentation, and collaboration with HR/Operations to maintain high security standards. Requires a high school diploma and a state security license.

Qualifications

• High school diploma or GED required.
• 1–3 years security experience with 1+ year supervisory role.
• Active state security license/guard card for the state (or eligible to obtain).
• Valid driver’s license (if site requires driving) and ability to pass background/drug screening.
• Strong written and verbal communication; professional customer-service demeanor.

Responsibilities

• Lead daily shift briefings; assign posts and verify staffing.
• Monitor site activity; enforce access control, visitor management, and patrols.
• Maintain logs, incident reports, and daily activity reports (DARs).
• Conduct post inspections and quality checks; escalate issues as needed.
• Schedule officers and manage timekeeping; coordinate coverage for leave.
• Coach and develop officers; provide on-the-job training and drills.
• Support recruiting/onboarding and verify certifications.
• Prepare incident summaries and KPI updates for client reviews.

Skills

Security leadership

Access control

CCTV/VMS

MS Office

Communication

Education

High school diploma

Job description

Unarmed Security Officer - Site Supervisor(Guarding)

Charleston , SC, United States of America

$24.94 - $24.94

Overview

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

Job Duties & Responsibilities:

Operations & Post Management

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements.
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response.
• Maintain accurate logs, incident/accident reports, and pass-downs; submit timely daily activity reports (DARs).
• Conduct routine post inspections and quality checks; correct deficiencies immediately and elevate issues as needed.
• Manage badge issuance, turn-ins, and audit trails in accordance with client standards.
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call-offs/vacations.
• Coach, mentor, and develop officers; conduct on-the-job training and refresher drills (post orders, emergencies, de-escalation).
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards.
• Support recruiting/onboarding, help interview candidates, participate in site-specific training, and verify certifications.

Client Service & Communication

Serve as a primary on-site point of contact for the client; conduct regular check-ins and service reviews.

• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, and special events.
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations.

Risk, Compliance & Safety

• Ensure compliance with all applicable laws and site-specific policies (e.g., OSHA, fire/life safety, camera/privacy rules).
• Enforce uniform and appearance standards; maintain equipment readiness (radios, body cams, flashlights, AEDs).
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather).
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed.

Administration & Reporting

• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback.
• Track training, licenses, and certifications; ensure all officers remain fully compliant and job-ready.
• Control site inventory (badges, keys, forms, PPE); submit purchase/repair requests per approval matrix.
• Contribute to continuous improvement initiatives and cost-effective scheduling.

Qualifications

• Required: High school diploma/GED; minimum 1–3 years of security experience with 1+ year in a supervisory role.
• Active state security license/guard card for [State] (or eligibility to obtain prior to start).
• Valid driver’s license (if site requires driving) and ability to pass background/drug screening.
• Strong written/verbal communication; professional customer-service demeanor; conflict resolution and de-escalation skills.
• Proficiency with common security systems (CCTV/VMS, access control/badging) and Microsoft 365 (Word, Excel, Outlook).
• Ability to work variable shifts, weekends/holidays, and respond to after-hours incidents as needed.

EEO Statement:

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

#SERNSC

License #3237

Education Requirements (All)

High School Diploma

Certification Requirements (All)

SLED Card
Unarmed Security License

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Weekly Pay