Unarmed Security Officer - Retail Patrol & Customer Care

Allied Universal; Allen (TX); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer (Unarmed) in Allen, TX. This full-time role involves protecting clients across Retail/Malls, patrolling assigned areas, and providing outstanding customer service to shoppers, employees, and visitors.

You will monitor entrances, respond to incidents, and document shifts with professional diligence. The position requires a high school diploma or equivalent, flexibility to work daytime schedules, and a commitment to safety and service.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet.

Responsibilities

• Provide customer service to clients, shoppers, tenants, and visitors by carrying out security-related procedures, location-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout retail and mall areas, including entrances, common areas, loading zones, parking areas, and the perimeter, to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, observe activity within assigned areas, and report unusual conditions, policy violations, hazards, or incidents according to location procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate personnel and emergency responders as needed.
• Complete accurate activity reports, incident documentation, and shift communications while maintaining a professional presence and supporting a welcoming environment.

Job description

Allied Universal is seeking a Security Officer (Unarmed) in Allen, TX. This full-time role involves protecting clients across Retail/Malls, patrolling assigned areas, and providing outstanding customer service to shoppers, employees, and visitors.

You will monitor entrances, respond to incidents, and document shifts with professional diligence. The position requires a high school diploma or equivalent, flexibility to work daytime schedules, and a commitment to safety and service.