Unarmed Security Officer - Providence, RI - PT Weekday Evenings

Colonial Security Services; Providence (RI); On-site; USD 25,000 - 36,000; Full time

Job summary

Colonial Security Services is seeking a Front Desk Security Officer in Providence, RI. You will greet residents and guests, monitor access, and respond to incidents while providing excellent customer service in a high-end residential setting.

Responsibilities include patrolling, incident reporting, and secure package management. Enthusiasm for safety and strong communication are essential for success in this role.

Qualifications

• Security experience is preferred.
• Proven experience in customer service and security roles.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle emergencies.
• Familiarity with package management systems and security protocols.

Responsibilities

• Greet residents and guests professionally.
• Provide exceptional customer service and assist residents.
• Monitor access and conduct regular patrols.
• Respond to security incidents and create daily logs.
• Receive, scan, and manage package deliveries securely.

Skills

Customer service

Communication

Calm under pressure

Attention to detail

Security awareness

Team coordination

Availability

Job description

Company: Colonial Security Services
Job Title: Security Officer
Location: Providence, RI

Shift Available: Mon-Fri 7pm-1pm

Position Summary

Join our team as a Front Desk Security Officer at Colonial Security Services. As a Front Desk Security Officer, you will play a key role in ensuring the safety and security of our residents while providing excellent customer service. This is an exciting opportunity for individuals who are dedicated to maintaining a secure and welcoming environment in a high-end residential setting.

Responsibilities

Customer Service

• Greet residents and guests in a professional and courteous manner.
• Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with resident needs.
• Maintain a friendly and approachable demeanor to enhance the overall resident experience.

Security

• Monitor and control access to the property, ensuring only authorized individuals enter.
• Conduct regular patrols of common areas to deter and detect security issues.
  • All patrols will be documented using a mobile device
• Respond promptly to security incidents, emergencies, and alarms.
• Create daily logs and incident reports

Package Management

• Receive and scan incoming packages, ensuring accurate tracking and delivery to residents.
• Effectively manage package storage and distribution, maintaining a secure and organized system.

Qualifications

• Security experience is preferred
• Proven experience in customer service and security roles.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle emergency situations.
• Strong attention to detail and organizational skills.
• Familiarity with package management systems and security protocols.
• Knowledge of the local area and amenities is a plus.
• Availability to work evenings, weekends, and holidays as needed.