Unarmed Security Officer - Providence, RI

Colonial Security Services; Providence (RI); On-site; USD 44,000 - 60,000; Full time

Job summary

Colonial Security Services in Providence, RI is hiring a Front Desk Security Officer to safeguard residents while delivering outstanding customer service. This is an exciting opportunity to join a team dedicated to safety in a high-end residential setting.

You will greet residents and guests, monitor access, perform regular patrols, and manage packages with calm, decisive action during emergencies. Evening and weekend availability is required.

Qualifications

• Security experience preferred.
• Proven experience in customer service and security roles.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle emergencies.
• Strong attention to detail and organizational skills.
• Familiarity with package management systems and security protocols.
• Knowledge of the Providence area and local amenities is a plus.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet residents and guests professionally and courteously.
• Monitor and control access to the property; ensure only authorized individuals enter.
• Perform regular patrols of common areas; document activities with a mobile device.
• Respond promptly to incidents, emergencies, and alarms; create daily logs.
• Receive and scan packages; secure storage and distribution to residents.

Skills

Security experience

Customer service

Communication skills

Emergency response

Attention to detail

Package management systems

Local area knowledge

Evenings/weekends/holidays

Job description

Company: Colonial Security Services
Job Title: Security Officer
Location: Providence, RI

Shift Available: Mon-Fri 7pm-1am

Tuesday-Saturday 1am-7am

Sat 7pm-7am/Sun 11pm-7am

Position Summary:

Join our team as a Front Desk Security Officer at Colonial Security Services. As a Front Desk Security Officer, you will play a key role in ensuring the safety and security of our residents while providing excellent customer service. This is an exciting opportunity for individuals who are dedicated to maintaining a secure and welcoming environment in a high-end residential setting.

Responsibilities:

Customer Service:

• Greet residents and guests in a professional and courteous manner.
• Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with resident needs.
• Maintain a friendly and approachable demeanor to enhance the overall resident experience.

Security:

• Monitor and control access to the property, ensuring only authorized individuals enter.
• Conduct regular patrols of common areas to deter and detect security issues.
  • All patrols will be documented using a mobile device
• Respond promptly to security incidents, emergencies, and alarms.
• Create daily logs and incident reports

Package Management:

• Receive and scan incoming packages, ensuring accurate tracking and delivery to residents.
• Effectively manage package storage and distribution, maintaining a secure and organized system.

Qualifications:

• Security experience is preferred
• Proven experience in customer service and security roles.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle emergency situations.
• Strong attention to detail and organizational skills.
• Familiarity with package management systems and security protocols.
• Knowledge of the local area and amenities is a plus.
• Availability to work evenings, weekends, and holidays as needed.