Unarmed Security Officer — Patrol & Customer Service

Allied Universal; Phoenix (AZ); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Unarmed - Patrol Service in Phoenix, AZ. You will monitor entrances, patrol assigned areas, and provide customer service to tenants and visitors. The role is full-time with scheduled shifts including nights and weekends.

As part of the duties, you will respond to incidents, maintain logs, and uphold site policies while delivering professional service in a dynamic, real-world environment.

Qualifications

• Minimum 2 years of security-related experience.
• Able to lift more than 20 pounds.
• Comfort using a computer or tablet.
• Customer service experience preferred.
• Alarm panel experience preferred.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and staff by carrying out security-related procedures, site-specific policies, access-control protocols, and emergency response activities when appropriate.
• Monitor access points, visitor activity, and contractor entry in accordance with site requirements for a commercial real estate location.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns through established communication channels.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, access points, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Prepare accurate reports and maintain clear activity logs for incidents, observations, and interactions during assigned shifts.

Skills

Security experience

Customer service

Computer/tablet literacy

Education

High school diploma

Tools

Alarm panels

Job description

Allied Universal is seeking a Security Officer Unarmed - Patrol Service in Phoenix, AZ. You will monitor entrances, patrol assigned areas, and provide customer service to tenants and visitors. The role is full-time with scheduled shifts including nights and weekends.

As part of the duties, you will respond to incidents, maintain logs, and uphold site policies while delivering professional service in a dynamic, real-world environment.