Unarmed Security Officer: Front-Line Customer Service

OPS Security Group; Wilmington (DE); On-site; USD 21,000 - 29,000; Part time

Job summary

OPS Security Group in Wilmington, DE is seeking an Unarmed Security Officer for multiple shifts. This on-site, part-time role offers $18 per hour and requires a DE Yellow Guard Card. The officer will deliver high-end customer service while protecting people and property.

Shifts include Mon–Thu 7:30 AM–6:30 PM and Sat–Sun 3:00 PM–11:00 PM. Applicants must have a high school diploma or GED and security experience, plus the ability to obtain state licenses and certifications as required.

Qualifications

• High school diploma or GED equivalent.
• Two years of face-to-face customer service experience.
• Two years of security experience.
• Proficient time management skills.
• Must be able to obtain state required security officer license; OCAT PATH and PPBT certifications may be required.

Responsibilities

• Delivering high end customer service
• Responding to emergencies
• Deterring and preventing crime
• Performing ingress/egress control procedures
• Investigating incidents
• Completing daily logs and incident reports
• Regular walking or vehicle patrols
• Building and maintaining professional rapport with clients and guests
• De-escalating conflicts
• Monitoring CCTV cameras
• Performing other duties as assigned

Skills

Customer service

Communication

Time management

De-escalation

Problem solving

Reliability

Education

High School or GED

Tools

Microsoft Office

Email

Job description

OPS Security Group in Wilmington, DE is seeking an Unarmed Security Officer for multiple shifts. This on-site, part-time role offers $18 per hour and requires a DE Yellow Guard Card. The officer will deliver high-end customer service while protecting people and property.

Shifts include Mon–Thu 7:30 AM–6:30 PM and Sat–Sun 3:00 PM–11:00 PM. Applicants must have a high school diploma or GED and security experience, plus the ability to obtain state licenses and certifications as required.