Unarmed Security Officer — Customer Service & Growth

Alliedbarton Security Services; Jonestown (Lebanon County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart tools

Career growth

Health benefits

Perks program

Job summary

Allied Universal is hiring a Security Officer Unarmed Patrol Customer Assistance in Jonestown, PA. You will protect clients by patrolling facilities, monitor access, and provide courteous, professional service to employees and visitors.

This full-time role requires completing routine patrols, verifying credentials, maintaining records, and responding to incidents calmly while following site procedures. The position offers $20 per hour and a day-shift schedule; a high school diploma and basic

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, drivers, and employees while carrying out security-related procedures.
• Conduct regular and random unarmed patrols of warehouse areas, loading docks, trailer yards, parking areas, access points, and the perimeter to help to deter unauthorized activity.
• Monitor access to the location, verify credentials as directed by site procedures, and maintain visitor, driver, and delivery records.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and notifying appropriate personnel.
• Report maintenance concerns, damaged access controls, suspicious activity, and other security-related issues according to site procedures.

Skills

Access control/badge experience

Computer/tablet proficiency

Customer service experience

Education

High school diploma or equivalent

Tools

Access control systems

Badge management software

Mobile devices

Job description

Allied Universal is hiring a Security Officer Unarmed Patrol Customer Assistance in Jonestown, PA. You will protect clients by patrolling facilities, monitor access, and provide courteous, professional service to employees and visitors.

This full-time role requires completing routine patrols, verifying credentials, maintaining records, and responding to incidents calmly while following site procedures. The position offers $20 per hour and a day-shift schedule; a high school diploma and basic