Unarmed Security Officer: Customer Focus & Career Growth

Alliedbarton Security Services; Naperville (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Naperville, IL is seeking a full-time Unarmed Security Officer with customer service focus to monitor and protect client sites across tech, media, and telecom environments. You will maintain a professional presence, respond to incidents, conduct patrols, verify access, and document activities.

The role supports a welcoming, safe environment with opportunities for growth and benefits. Starting pay is $21.00 per hour and the schedule includes day and evening shifts; a high

Qualifications

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to personnel, visitors, and vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and perimeter locations to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points, verify credentials as required, and maintain awareness of visitor and contractor activity in accordance with site policies.
• Prepare clear, accurate reports for incidents, patrol observations, and security-related activities, and communicate relevant information to site contacts and Allied Universal leadership.

Skills

Customer service

Education

High school diploma

Job description

Allied Universal in Naperville, IL is seeking a full-time Unarmed Security Officer with customer service focus to monitor and protect client sites across tech, media, and telecom environments. You will maintain a professional presence, respond to incidents, conduct patrols, verify access, and document activities.

The role supports a welcoming, safe environment with opportunities for growth and benefits. Starting pay is $21.00 per hour and the schedule includes day and evening shifts; a high