Unarmed Security Driver: Retail Patrol & Customer Service

Allied Universal; Hampton (VA); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Hampton, VA is seeking a Security Officer Unarmed Patrol Driver to protect clients at a retail location. You will conduct routine patrols, maintain a visible deterrent, and provide excellent customer service while adhering to site policies.

A valid driver’s license is required to operate patrol vehicles; you must pass background checks and a drug screen. We offer full-time hours, competitive pay, and benefits with opportunities for growth.

Qualifications

• Valid driver’s license is required for driving positions.
• Comfortable using a computer or tablet is preferred.
• Guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check will be conducted as required by laws.
• Drug screen required where permitted by law.
• Licensing requirements may be required prior to employment.

Responsibilities

• Provide customer service to clients, shoppers, employees, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, loading areas, and the perimeter.
• Observe and report suspicious activity, policy violations, hazards, and maintenance concerns to appropriate store leadership and/or Allied Universal supervision.
• Assist with access control, visitor interactions, and incident documentation while helping to deter theft, unauthorized activity, and disruptions.

Skills

Customer service

Incident response

Patrol security duties

Observation & reporting

Access control

Education

High school diploma or equivalent

Job description

Allied Universal in Hampton, VA is seeking a Security Officer Unarmed Patrol Driver to protect clients at a retail location. You will conduct routine patrols, maintain a visible deterrent, and provide excellent customer service while adhering to site policies.

A valid driver’s license is required to operate patrol vehicles; you must pass background checks and a drug screen. We offer full-time hours, competitive pay, and benefits with opportunities for growth.