Unarmed Retail Security Officer — Calm Patrol & Care

Alliedbarton Security Services; Sunnyvale (TX); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement Savings Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

Perks Program Discounts

Job summary

Allied Universal’s Sunnyvale, TX location is seeking an unarmed Security Guard for full-time patrol duties at a retail site. You will deter incidents, perform access control, and respond to security concerns while delivering excellent customer service.

The role requires the ability to work day/evening shifts and pass background checks and a drug screen. Minimum one year in security, HS diploma, and strong communication skills are essential.

Qualifications

• At least one year of security-related experience is required.
• Access control and badge experience is preferred.
• X-ray screening experience is preferred.
• Loss prevention experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as per laws.
• Drug screen as permitted by law.
• Licensing requirements per state/local laws.

Responsibilities

• Provide customer service to clients, visitors, and employees at a retail location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the retail sales floor, entrances, stock areas, parking areas, and perimeter to help identify and report unusual activity or conditions.
• Monitor access points and observe customer and employee activity for security-related concerns, following site procedures for reporting incidents.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate personnel and/or emergency services as directed by site policy.
• Complete required activity logs, incident reports, and shift documentation accurately and promptly.

Skills

Customer service

Access control

Patrol

Badge issuance

Emergency response

Education

High school diploma or equivalent

Tools

X-ray screening (preferred)

Loss prevention (preferred)

Job description

Allied Universal’s Sunnyvale, TX location is seeking an unarmed Security Guard for full-time patrol duties at a retail site. You will deter incidents, perform access control, and respond to security concerns while delivering excellent customer service.

The role requires the ability to work day/evening shifts and pass background checks and a drug screen. Minimum one year in security, HS diploma, and strong communication skills are essential.