Unarmed Luxury Retail Security Officer

Allstate-Security; Livermore (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Job summary

Allstate Security in Livermore is hiring unarmed luxury retail security officers to ensure a safe and welcoming shopping environment. The role emphasizes customer service, observation, and de-escalation in a boutique setting, with a professional uniform and a strong appearance of reliability.

The position offers full-time and part-time opportunities, with an anticipated start between November 16–20, 2026. Candidates should expect to stand for extended periods and to complete required screenings

Qualifications

• Previous luxury retail experience and confidence working with customers and staff.
• Strong verbal and written communication; calm approach to challenging situations.
• Reliable attendance and availability for the schedule agreed upon during hiring.
• Completion of required screening, site orientation, and post-order training before assignment.

Responsibilities

• Welcome customers, assist at the entrance, provide directions, and connect guests with store associates.
• Maintain a visible, courteous security presence while monitoring entrances, exits, and store activity.
• Observe and promptly report safety concerns, suspicious activity, and incidents to store management and your supervisor.
• Prepare accurate daily activity and incident reports.
• Support emergency response in accordance with training, company policies, and site instructions.
• Work closely with store staff while maintaining professional boundaries and protecting confidential information.

Skills

Luxury retail exp

Customer service

Verbal communication

Written communication

Reliable attendance

Job description

Unarmed Luxury Retail Security Officer(Allstate)

Allstate Security provides professional security services throughout California – from San Francisco down to Los Angeles, and continuing all the way through our headquarters area in San Diego, CA. For nearly a decade, we’ve offered comprehensive security solutions to a variety of clients as one of California’s premier security guard companies.

We specialize in armed guards, unarmed guards, patrol service, and mobile patrols. Our security officers will work seamlessly as a part of our team to secure premises, customers, employees, assets and everything in between.

Allstate Security provides reliable, qualified, professional officers who are trained and ready to respond to potential security threats and provide outstanding support and service.

Job Skills / Requirements

Make a strong first impression while helping create a safe, welcoming shopping experience. Allstate Security is hiring Unarmed Luxury Retail Security Officers in Livermore. If you bring luxury retail experience, attentive observation, and polished customer service, this is an opportunity to put those strengths to work in a professional boutique setting.

• $23.00 per hour.
• Full-time and part-time opportunities in Livermore, California.
• Anticipated assignment start: November 16–20, 2026, subject to final confirmation and onboarding.
• Assignments support store coverage throughout the week, including weekends. Individual workdays, shift times, and weekly hours will be confirmed during the hiring process.
• Exact worksite details will be provided before assignment.

Responsibilities

• Welcome customers, assist at the entrance, provide directions, and connect guests with store associates.
• Maintain a visible, courteous security presence while monitoring entrances, exits, and store activity.
• Observe and promptly report safety concerns, suspicious activity, and incidents to store management and your supervisor.
• Prepare accurate daily activity and incident reports.
• Support emergency response in accordance with training, company policies, and site instructions.
• Work closely with store staff while maintaining professional boundaries and protecting confidential information.

Requirements

• Previous luxury retail experience and confidence working with customers, store employees, and managers.
• Strong verbal and written communication, sound judgment, and a calm approach to challenging situations.
• Reliable attendance and availability for the schedule agreed upon during hiring.
• Ability to perform essential duties, including standing and observing activity for extended periods, with or without reasonable accommodation.
• Completion of required screening, site orientation, and post-order training before assignment.

Professional Appearance

• Required uniform: black suit, black shirt, black tie, black socks, black lace-up business shoes, and black leather belt.
• Maintain a neat, professional appearance. Reasonable accommodations are available.

Safety & Operational Expectations

• This is an unarmed, observe-and-report assignment focused on customer service and de-escalation.
• Do not accuse, confront, chase, or detain suspected shoplifters. Report concerns promptly and follow approved response procedures.
• Remain attentive and follow site rules for personal phone use and professional conduct.
• Coordinate breaks and relief with the designated supervisor; do not leave an assigned post without authorization or relief.
• Follow store access procedures and communicate clearly with the team throughout your shift.

Allstate Security is an equal opportunity employer.

Certification Requirements (All)

• Guard Card
• BSIS Guard Card
• Drivers License/ State ID
• Valid CA State ID/DL

Additional Information / Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• 401K/403b Plan