Unarmed Hotel Security Officer – Guest Safety & Service

El Cortez Hotel & Casino; Las Vegas (NV); On-site; USD 22,000 - 33,000; Full time

Job summary

El Cortez Hotel & Casino seeks an Unarmed Security Officer to protect guests, staff, and property across the hotel campus. You will patrol designated areas, monitor surveillance, and provide a visible, welcoming security presence while enforcing hotel policies.

You will respond to disturbances, investigate incidents, and prepare incident reports, ensuring safety and high levels of customer service in a busy Downtown Las Vegas environment.

Qualifications

• High school diploma or equivalent; additional certification in security or law enforcement is preferred.
• Must be 21+ years of age to obtain Gaming Registration and TAM card.
• Proven experience in a security-related role, preferably within the hospitality industry.
• Ability to remain calm and composed in high-pressure situations and make sound decisions.
• Physical fitness and the ability to stand, walk, and patrol for extended periods.
• Pre-employment requirements: drug and alcohol screening (urine)

Responsibilities

• Conduct regular patrols of the hotel premises including guest floors, public areas, and back-of-house areas to maintain a visible presence and deter potential security threats.
• Respond to and investigate disturbances, complaints, and security-related incidents, such as thefts, accidents, or medical emergencies, ensuring appropriate actions are taken and necessary authorities are notified.
• Provide a welcoming and helpful presence to guests, ensuring their safety and addressing any security concerns or inquiries they may have.
• Prepare accurate incident reports, documenting all security-related activities, including observations, investigations, and interventions.

Skills

Calm under pressure

Customer service orientation

Observation and reporting

Patrol and situational awareness

Physical fitness

Education

High school diploma or equivalent

Job description

El Cortez Hotel & Casino seeks an Unarmed Security Officer to protect guests, staff, and property across the hotel campus. You will patrol designated areas, monitor surveillance, and provide a visible, welcoming security presence while enforcing hotel policies.

You will respond to disturbances, investigate incidents, and prepare incident reports, ensuring safety and high levels of customer service in a busy Downtown Las Vegas environment.