Unarmed Hospital Protective Services Officer

Bon Secours Mercy Health; Richmond (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay & benefits

403(b) with employer contributions

PTO and disability protections

Tuition assistance & professional dev.

Job summary

Bon Secours Mercy Health is seeking an Unarmed Protective Services Officer at St. Mary’s Hospital in Richmond, VA.

You will provide internal and external safety, escort duties, patrols and incident reporting to ensure a secure environment for patients, visitors, and staff. The role requires a high school diploma or GED, a valid driver’s license, BLS certification within 6 months, and 1–2 years of security or related experience.

Qualifications

• High school diploma or GED required; vocational/technical degree preferred.
• Valid driver’s license and BLS certification required within 6 months.
• 1–2 years security, law enforcement, or military experience preferred.

Responsibilities

• Escort patients, visitors and employees; patrol grounds and parking areas.
• Respond to calls and detentions; enforce policies and safety rules.
• Monitor CCTV and environmental safety; document incidents promptly.
• Intervene in confrontations and coordinate with clinical teams and police as needed.
• Maintain logs and daily activity reports; uphold regulatory standards.

Skills

Microsoft Word

Defensive tools

Restraint equipment

Radio communication

Surveillance systems

Access control software

Incident documentation

Effective Communication

Active Listening

Empathy

Education

High school diploma or GED

Vocational/Technical Degree (preferred)

Tools

Batons

Handcuffs

Body-worn cameras

Soft restraints

Access control systems

Job description

Bon Secours Mercy Health is seeking an Unarmed Protective Services Officer at St. Mary’s Hospital in Richmond, VA.

You will provide internal and external safety, escort duties, patrols and incident reporting to ensure a secure environment for patients, visitors, and staff. The role requires a high school diploma or GED, a valid driver’s license, BLS certification within 6 months, and 1–2 years of security or related experience.