Ukrainian Speaking Interpreter

Expansion International; United States; Remote; USD 34,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Work From Home

Training & Development

Equipment provided

Job summary

Expansion International is seeking a Medical Video Remote Interpreter to bridge communication between English-speaking healthcare providers and Ukrainian-speaking patients. Sessions occur on camera, requiring a professional presence and a quiet workspace.

The role is client-facing, sensitive, and demands confidentiality and cultural sensitivity. Candidates undergo an evaluation process and foundations training before live sessions.

Qualifications

• Fluent, professional level verbal communication in English and Bengali.
• Understanding of what medical interpreting involves, from either formal employment or informal experience.
• Ability to interpret medical information accurately and completely in both languages.
• Willingness to complete a medical interpreting proficiency assessment as part of the selection process.
• Cultural responsiveness and comfort working within the US healthcare context.
• Strong professional reliability and sound judgement with a customer service mindset.
• Comfort working with video conferencing platforms and adapting to new remote technology.
• Able to pass background and drug screening.
• Dedicated home workspace: private, distraction-free room with a door that locks and wired high speed internet.
• Comfortable being on camera for the majority of each shift.
• Based in Poland, available to work remotely.
• Note: role requires night shifts aligned with US Eastern Time.

Responsibilities

• Provide accurate, complete, and respectful video interpreting between English and Ukrainian, with occasional phone sessions.
• Interpret faithfully without adding, omitting, or altering meaning.
• Follow interpreter ethics, standards of practice, and company procedures.
• Maintain confidentiality and comply with healthcare privacy requirements.
• Demonstrate cultural responsiveness and respect for diverse backgrounds.
• Maintain professional conduct before, during, and after sessions; use sound judgement.
• Adapt to evolving technology, workflows, and service requirements.
• Participate in required training, coaching, and quality activities.

Skills

Bilingual English-Bengali

Medical interpreting knowledge

Accurate medical interpretation

Proficiency assessment

Cultural responsiveness

Reliability and judgement

Video conferencing proficiency

Background/drug screen clearance

Private home workspace

Camera presence

Based in Poland, remote work

Night shift with US ET

Education

Medical interpreter training

Medical interpreter certification (CCHI/NBCMI)

Job description

About the Opportunity

The Role

As a Medical Video Remote Interpreter, you will facilitate clear, accurate communication between English speaking healthcare providers and Ukrainian speaking patients, without adding, omitting, or changing the meaning of what is said. Sessions take place on camera, so a professional presence and a dedicated, quiet workspace are essential.

This is a client facing role. You will interact directly with patients and healthcare professionals in sensitive, and sometimes high pressure, medical situations, so composure, confidentiality, and cultural sensitivity matter as much as language skill.

Candidates go through a structured evaluation process (resume review, phone interview, recorded prescreen, a medical interpreting proficiency assessment, and a final interview), and successful candidates complete a foundations training programme before starting live sessions.

Key Responsibilities

• Provide accurate, complete, and respectful video interpreting between English and Ukrainian, with occasional over-the-phone sessions.
• Facilitate communication faithfully, without adding, omitting, or altering the speakers’ meaning.
• Follow professional interpreter ethics, standards of practice, and company procedures.
• Maintain confidentiality and comply with applicable healthcare privacy requirements.
• Demonstrate cultural responsiveness and respect for differing backgrounds, communication styles, and patient preferences.
• Maintain professional conduct before, during, and after each session, and use sound judgement around interpreter role boundaries.
• Adapt to evolving technology, workflows, and service requirements.
• Take part in required training, coaching, and quality related activities.

Required Skills & Experience

• Fluent, professional level verbal communication in both English and Bengali.
• A genuine understanding of what medical interpreting involves. This can come from informal experience, such as interpreting for family members, rather than formal employment.
• Ability to interpret medical information accurately and completely in both languages.
• Willingness to complete a medical interpreting proficiency assessment as part of the selection process.
• Cultural responsiveness and comfort working within the US healthcare context.
• Strong professional reliability and sound judgement, with a customer service mindset.
• Comfort working with video conferencing platforms and adapting to new remote technology.
• Able to pass background and drug screening.
• A dedicated home workspace reserved for this role: a private, distraction-free room with a door that locks, where no one else can see your screen while you work, and wired high speed internet (no Wi-Fi, hotspot, satellite, or DSL). This is not a typical work-from-anywhere remote role, given the confidential nature of the sessions.
• Comfortable being on camera for the majority of each shift.
• Based in the Poland, available to work remotely.
• Please note this role will require working night shift hours, aligned with US Eastern Time (ET); exact schedule to be confirmed.

Nice to Have

• Previous medical interpreting experience in a hospital, clinic, or healthcare setting.
• Formal medical interpreter training, or a related certificate or degree.
• National medical interpreter certification (for example CCHI or NBCMI), where available for the language.
• Experience interpreting over video or telephone platforms.
• Working knowledge of medical terminology in English and Ukrainian.

We’re Looking For Someone Who

• Is eager to learn and grow into a professional interpreting career, not just apply existing experience.
• Stays calm, composed, and professional under pressure, including in sensitive or emotional conversations.
• Takes feedback well and acts on it.
• Present a professional, camera-ready image and shows up reliably for scheduled sessions.
• Has a genuine respect for patient confidentiality and dignity.

Preferred Background

• Healthcare or clinical support roles.
• Customer service, call centre, or BPO environments with a high standard of professionalism.
• Language services, translation, or interpreting, whether formal or informal.

• Paid Time Off
• Work From Home
• Training & Development
• Equipment provided