UKG Scheduling System Administrator

Universal Health Services; King of Prussia (Montgomery County); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player in healthcare services is seeking a Scheduling System Expert to enhance their operational efficiency. This role offers the chance to provide configuration and end-user support while managing support tickets and collaborating with various stakeholders. You'll develop training materials and monitor scheduling performance metrics, all within a dynamic and rewarding work environment. If you have a passion for making a meaningful impact in the behavioral health division and possess relevant experience, this opportunity could be the perfect fit for your career advancement.

Benefits

Competitive compensation

Excellent Medical, Dental, Vision, and Prescription Drug Plan

401k plan with company match

Opportunity for career advancement

Dynamic work environment

Qualifications

• 5-8 years of experience in a scheduling system is required.
• Ability to obtain vendor-specific scheduling software training.

Responsibilities

• Provide expert support for the Scheduling system and manage support tickets.
• Develop training materials for effective system utilization.

Skills

Scheduling system expertise

Collaboration skills

Training development

Problem-solving

Education

Associate’s degree in clinical or health science

Associate’s degree in information technology

Tools

UKG Dimensions

Electronic scheduling tools

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

1. Competitive compensation and benefits package, including excellent Medical, Dental, Vision, and Prescription Drug Plan
2. 401k plan with company match
3. Opportunity for career advancement and growth within the organization
4. Dynamic and rewarding work environment focused on healthcare
5. Chance to make a meaningful impact in the behavioral health division

What to Expect (Job Responsibilities):

1. Provide configuration and end-user support for the Scheduling system as an expert user
2. Manage a queue of support tickets and collaborate with personnel and vendors to resolve issues
3. Develop and deliver training materials for end users, ensuring effective system utilization
4. Address operational questions related to scheduling inputs, including skills, licenses, and schedule rules
5. Monitor metrics and KPIs, providing reports on scheduling performance and suggesting improvements

What is Required (Qualifications):

1. Associate’s degree in a clinical, health science, or information technology related field
2. 5 to 8 years of experience in a scheduling system
3. Ability to obtain scheduling software training and certification from vendors used at the employer
4. Experience in electronic tools for advanced scheduling, such as UKG Dimensions or similar systems
5. Minimal travel required

How to Stand Out (Preferred Qualifications):

1. Experience in a behavioral healthcare environment, hospital operations, and staffing functions
2. Experience with workforce management system configuration, implementation, and ongoing maintenance