UKG People Assist Implementation Specialist

Summit Group Solutions, LLC

United States

Remote

USD 80,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement program with company match

Job summary

A leading company is seeking a detail-oriented UKG People Assist Implementation Specialist to oversee the implementation and support of the UKG People Assist platform. This role involves coordinating project efforts, gathering requirements, configuring the system, and providing ongoing support to ensure a seamless user experience. The position is fully remote, offering flexible hours, and is a 6-month contract with potential for extension.

Qualifications

Proven experience with UKG People Assist implementation and support.
Strong understanding of HR operations and case management workflows.
Ability to analyze business processes and propose system-based solutions.

Responsibilities

Lead the planning, configuration, testing, and deployment of UKG People Assist.
Act as the primary point of contact for system support and issue resolution.
Develop and deliver training for HR users on People Assist functionality.

Skills

Communication

Stakeholder Management

Problem Solving

Job description

UKG People Assist Implementation Specialist

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Direct message the job poster from Summit Group Solutions, LLC

Director of Recruiting Operations | Global Talent Acquisition Leader | Data Driven Results | Servant Leadership

We are excited to welcome a detail-oriented, experienced UKG People Assist Implementation Specialist to lead and support the successful implementation and ongoing support of the UKG People Assist platform. This dual-role position involves coordinating project efforts, gathering business requirements, configuring the system, and providing ongoing functional and end-user support post-implementation. You will serve as the subject matter expert (SME) for UKG People Assist, ensuring it aligns with organizational needs and delivers a seamless user experience.

Key Responsibilities

Implementation

Lead the planning, configuration, testing, and deployment of UKG People Assist.
Collaborate with internal HR stakeholders to gather requirements and translate them into technical solutions.
Design workflows, case types, and knowledge content to meet business needs.
Coordinate data migration, user acceptance testing (UAT), and go-live activities.
Develop documentation including project plans, configuration guides, and user manuals.

Post-Implementation Support

Act as the primary point of contact for system support and issue resolution.
Provide day-to-day functional support to HR teams and end users.
Troubleshoot and resolve issues related to workflows, case routing, and content delivery.
Monitor system performance and user satisfaction, recommending improvements as needed.

Training and Documentation

Develop and deliver training for HR users and end-users on People Assist functionality.
Create and maintain user guides, FAQs, and support materials.
Drive adoption through ongoing education and change management initiatives.
Partner with HR teams to review processes and identify opportunities to optimize usage of UKG People Assist.
Stay current on new UKG features and functionality, and provide recommendations for enhancements.
Collaborate with IT, HRIS, and other cross-functional teams for system integrations and improvements.

Qualifications

Required:

Proven experience with UKG People Assist implementation and support.
Strong understanding of HR operations, shared services, or case management workflows.
Hands-on experience configuring case types, workflows, and knowledge libraries in People Assist.
Ability to analyze business processes and propose system-based solutions.
Excellent communication and stakeholder management skills.
Comfortable working independently and collaboratively in a project-based environment.

Preferred:

Experience with other UKG modules (e.g., UKG Pro, Core HR, Talent, EE Voice, Payroll, People Analytics).
Familiarity with service delivery models and HR technology best practices.
Change management or training experience is a plus.

This is a 6-month contract engagement with a possible extension.

100% remote with some Arizona timezone meetings, but flexible hours outside of those.

Compensation:

The compensation range for this position is $40.00/hr. - $65.00/hr. (approx. $80,000 - $130,000 annualized). Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location.

Medical, Dental, Vision, Hearing, Employee Assistance Program, Life, AD&D, and Long-term Disability Insurance, Retirement program with a 3% company match (no vesting limitation).

- EEO Employer

- E-Verify Employer

Seniority level