UK Ecommerce Account Lead — Bilingual EN/IT

TextYess S.R.L.; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

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Job summary

TextYess S.R.L. is seeking its first Account Manager for the UK market. You’ll own UK merchants end to end—from onboarding to renewal and expansion—and carry a revenue number from month three.

You’ll manage campaigns across WhatsApp and email, collaborating with Product, Sales, and CS teams to scale the business. We seek a bilingual English–Italian marketer with agency-side experience, capable of turning ROAS into business impact while navigating a fast-growing, international scale-up

Qualifications

• Experience in Account Management or Customer Success with renewal and upsell conversations.
• Ecommerce experience, ideally with WhatsApp or email marketing.
• Strong ecommerce or agency background and commercial sense.

Responsibilities

• Own your UK book end to end, from onboarding to renewal and expansion.
• Grow revenue by spotting and closing upsells and new channels.
• Run regular business reviews using ROAS and revenue metrics.
• Secure renewals by tracking account health and planning with merchants.
• Plan WhatsApp and email campaigns and coordinate with CS and platform teams.
• Be the voice of UK merchants with Product and Sales; drive issue resolution.

Skills

Account Management

Customer Success

Ecommerce Experience

Bilingual English/Italian

Campaign Planning

Job description

TextYess S.R.L. is seeking its first Account Manager for the UK market. You’ll own UK merchants end to end—from onboarding to renewal and expansion—and carry a revenue number from month three.

You’ll manage campaigns across WhatsApp and email, collaborating with Product, Sales, and CS teams to scale the business. We seek a bilingual English–Italian marketer with agency-side experience, capable of turning ROAS into business impact while navigating a fast-growing, international scale-up