UiPath RPA Platform Engineer - Automation & Support

Truist; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k plan

Paid time off

Sick days

Paid holidays

Job summary

Truist is seeking a highly skilled IT professional to manage UiPath RPA platform installations, configuration, and second/third-level incident support within its Intelligent Automation program in Charlotte. The role requires rapid triage of escalations and proactive remediation to meet security and compliance standards.

The candidate will collaborate with Intelligent Automation developers to enhance platform capabilities, build monitoring solutions, and participate in Agile delivery.

Qualifications

• Bachelor’s Degree and 4–7 years of experience or equivalent education and software engineering training or experience
• Understanding of key banking business processes and competitive IT strategies

Responsibilities

• Perform on-prem and SaaS cloud UiPath RPA platform installations, configuration, and level 3 incident support for Truist’s Intelligent Automation program.
• Lead and participate in rapid triage and resolution of escalated UiPath RPA platform and automated process problems.
• Build and maintain innovative automation solutions for monitoring, metrics, program enablement, and insights.
• Incorporate security controls and monitoring in support of company standards.
• Lead moderately complex projects and participate in larger, more complex initiatives.

Skills

UiPath RPA

Incident management

Azure/AWS knowledge

SQL databases

Education

Bachelor’s degree or equivalent

Tools

Orchestrator

Windows IIS

Active Directory

Job description

Truist is seeking a highly skilled IT professional to manage UiPath RPA platform installations, configuration, and second/third-level incident support within its Intelligent Automation program in Charlotte. The role requires rapid triage of escalations and proactive remediation to meet security and compliance standards.

The candidate will collaborate with Intelligent Automation developers to enhance platform capabilities, build monitoring solutions, and participate in Agile delivery.