UiPath Robotic Process Automation Developer (Enterprise Supervising Technology Analyst)

City of San Jose; San Jose (CA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid telework schedule

Job summary

The City of San José is seeking a UiPath RPA Developer (Enterprise Supervising Technology Analyst) in the Information Technology Department. This role automates manual, repetitive processes, partnering with stakeholders to design, develop, and deploy end-to-end automation solutions.

It uses AI/ OCR and integrates with Microsoft 365 services and third-party systems. The ideal candidate will have a Bachelor's degree and 4+ years of experience, with at least two years in lead technical work on

Qualifications

• Bachelor's degree in a relevant field and 4+ years of professional experience, with 2+ years in lead technical work on automation/integration solutions.
• Substitutions allowed: additional related work experience for education; Master’s may substitute for one year of experience.

Responsibilities

• Design, develop, and deploy automation workflows using UiPath Studio/Orchestrator.
• Integrate UiPath with enterprise apps, databases, APIs, and Microsoft 365 services.
• Apply AI OCR and document processing to improve automations.
• Collaborate with analysts and IT for requirements and alignment with business goals.

Skills

UiPath Studio

UiPath Orchestrator

REST APIs

SQL

SharePoint Online

Azure

Python

JavaScript

C#

.NET

OCR

Education

Bachelor's Degree

Master's Degree substitution allowed

Tools

UiPath Studio

UiPath Orchestrator

REST APIs

SQL

SharePoint Online

Azure

Python

JavaScript

C#

.NET

OCR

Job description

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5.9 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly and for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services. By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

This is a limit-dated position that is anticipated to be funded through June 30, 2028, subject to further extension as appropriate. However, should this position be discontinued through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience.

The City of San José is recruiting for a UiPath Robotic Process Automation (RPA) Developer (Enterprise Supervising Technology Analyst) in the Information Technology Department. This position is responsible for automating manual, repetitive, and time-consuming processes, enabling staff to redirect effort toward higher-value and mission-critical work. This individual will partner with business stakeholders to identify automation opportunities, gather requirements, design solutions, develop automations, and support production deployments. Design workflows to process structured, semi-structured, and unstructured data using AI models and Optical Character Recognition (OCR). Integrate UiPath with third-party systems and APIs to enable seamless end-to-end process automation.

Key duties include but are not limited to:

• Analyze business processes to identify automation opportunities and design robust, scalable, and efficient automation solutions using UiPath and other appropriate technologies
• Develop, configure, and deploy automation workflows, bots, and applications leveraging UiPath Studio and UiPath Orchestrator
• Create reusable components, custom connectors, workflows, and integrations to enhance automation capabilities and promote solution reuse
• Collaborate with Business Analysts, subject matter experts, and IT teams to gather requirements, define scope, and ensure alignment of automation solutions with business objectives
• Integrate RPA solutions with various enterprise applications, databases, APIs, and Microsoft 365 services (e.g., SharePoint, Outlook, Teams)
• Apply AI technologies, including intelligent document processing, OCR, and large language models (LLMs) to enhance automation solutions where appropriate
• Conduct thorough testing, debugging, and troubleshooting of RPA solutions to ensure accuracy, reliability, and performance
• Ensure quality automation using Quality Assurance (QA) processes to prevent defects and ensure reliable operation
• Monitor, maintain, and continuously improve automation solutions following implementation
• Develop and maintain documentation, solution designs, and process documentation to support ongoing maintenance, knowledge transfer, and continuous improvement
• Evaluate emerging automation and AI technologies and recommend innovative solutions to improve business processes and operational efficiency

Education and Experience:

A Bachelor’s Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of enterprise automation or system integration solutions.

Acceptable Substitution:

• Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years.
• Completion of a Master’s Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of enterprise automation or systems integration solutions.

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise

The ideal candidate will possess a combination of the following knowledge and experience:

• Ability to analyze business processes and design scalable, maintainable automation solutions
• Utilize scripting languages and frameworks (e.g., Python, JavaScript, C#, and .NET) to extend the functionality of RPA solutions, develop automation services, and integrate AI capabilities where appropriate
• Experience integrating enterprise applications using REST APIs, web services, and other system integration technologies
• Experience with relational databases, SQL query development, stored procedures, data analysis, and troubleshooting
• Ability to learn, evaluate, and apply emerging automation and AI technologies to automate business processes and solve complex business problems
• Experience with Agile development methodologies
• Ability to prepare clear technical documentation, process documentation, and solution designs
• Experience working with Microsoft 365, SharePoint Online, Azure services, or cloud-based enterprise applications
• Experience with document processing, OCR, or intelligent document understanding technologies

• Relevant certifications in Robotic Process Automation (RPA), software development, cloud technologies, or AI are desirable but not required.

Communication Skills

- Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Computer Skills

- Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, MS Excel.

Teamwork & Interpersonal Skills

- Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Analytical Thinking

- Approaching a problem or situation by using a logical, systematic, sequential approach.

Flexibility

- Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

Initiative

- Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

Planning

Acts to align own unit's goals with the strategic direction of the organization; Defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Problem Solving

Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Project Management

Ensures support for projects and implements agency goals and strategic objectives.

Technology Use/Management

- Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness.

Please note that the UiPath RPA Developer (Enterprise Supervising Technology Analyst) position is currently eligible for a hybrid telework schedule (32 hours on site, 8 hours remote). The schedule for working remotely and onsite is subject to change.

Salary Information:

The final candidate’s qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The Enterprise Supervising Technology Analyst classification is represented by the City Association of Management Personnel (CAMP) IFPTE, Local 21 bargaining unit.

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions. You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Felipa Perez at [e-mail].