UI/UX Designer - 534

DSM-H Consulting; Chicago (IL); Hybrid; USD 95,000 - 140,000; Full time

Job summary

DSM-H Consulting in Chicago seeks an experienced UX Designer to lead design of digital products within a cross-functional team. You will collaborate with product owners, UI/UX designers, and engineers to create cohesive end-to-end experiences.

The role requires a BA/BS with 8+ years or an MS with 5+ years, strong Figma skills, and a track record designing complex digital environments. Hybrid work and cross-functional collaboration are expected.

Qualifications

• Bachelor's degree with 8+ years of UX experience or Master's degree with 5+ years.
• Proven experience designing complex digital solutions and environments.
• Proficient in Figma; experience with Sketch and other UX/UI tools.

Responsibilities

• Support the evolution of the CX portfolio, roadmap, and reference architecture.
• Interact with cross-functional teams to drive customer experience strategy.
• Participate in delivery of projects across UI/UX designers, business analysts and product owners.
• Produce concept service designs and artifacts like personas and journey maps.
• Collaborate with CX architects and data owners to deliver cohesive experiences.
• Stay current with innovations in experience design and processes.

Skills

Figma

Communication

Collaboration

UX Design

Sketch

Education

Bachelor's Degree

Master's Degree

Tools

Figma

Sketch

UX/UI software

Job description

• Support the evolution of the Customer Experience, developing the CX portfolio, roadmap, and reference architecture
• Interact with a cross-functional team and drive customer experience strategy and best practices to implement applications and platforms while maintaining a cohesive end-to-end experience
• Participate in delivery of projects, working through the many obstacles along the way across multiple teams, roles (UI/UX designers, business analysts, product owners, etc) and organizations through diligent planning, attention to detail, communications, and efficient decision making
• Strong passion and hands-on technical experience
• Support the production of concept service designs and/or participate in the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
• Utilize exceptional problem-solving skills to work through difficult challenges and identify executable solutions
• Effectively collaborate with other eBusiness CX architects, technical architects and data/content owners to define elements needed to deliver the experience
• Stay current with innovative improvements/processes available in the larger world of experience design

Typical task breakdown:

• Typical groups this position will interact with include business partners responsible for individual elements of a customers' experience (product groups, content area, etc) as well as vendors hired by these business partners.
• In addition, this position may work directly with dealers and end customers.
• These interactions stretch across the entirety of Client's business model and organization.
• This position may have direct relationships with Global Product Owners (GPO), Marketing/Product Support Managers, and Directors of various organizations, both internal and external.
• The position is challenged to identify problems quickly and correctly, some which may not be obvious.
• The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions.
• Communications for needed investments, architectural changes, or business needs is critical to ensure solutions can be created to deliver the best experience possible.

Interaction with team

• Working with a Product team.

Team Structure

Main workspace is with 2-3 other UX Designers and reporting to product owner and working with development leads (front end and back end).

Work environment

Hybrid work environment (come in when asked)

Education & Experience Required:

• Bachelor's Degree required w/ 8 years experience required
• Masters degree w/ 5 years experience required

Technical Skills

(Required)

• Top 4 Skills: Proficient in Figma, asks insightful questions, effective communication, willingness to collaborate
• At least 3+ years UX Design experience
• Preference will be given to candidates who have proven experience designing complex solutions for complete digital environments
• 3 years of experience with design tools such as Figma (required 1+ years), Sketch and other UX/UI software
• Comfortable working autonomously with product and engineering teams
• 3+ year exp designing complex systems or applications