UI Benefits Leader: Strategy, Talent & Performance

State-of-Iowa; Des Moines (IA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Job summary

Iowa Workforce Development is seeking an Unemployment Insurance (UI) Insurance Manager to provide strategic leadership for the UI Benefits Bureau in Des Moines. You will resolve operational challenges, drive program performance, and collaborate with department leadership to advance goals.

Telework and flexible scheduling may be available after probation and training, with a full-time, in-person base schedule.

Qualifications

• Strategic leadership, strong coaching, problem-solving and decision-making skills, and the ability to collaborate effectively with department and division leadership.
• Contribute to developing and implementing strategic plans that maximize UI Benefits Bureau performance and align with the Department’s mission, vision, and goals.
• Strong communication and relationship-building skills to represent the Bureau in significant departmental projects and initiatives, identify opportunities for operational improvement, and ensure bureau priorities support broader departmental objectives.

Responsibilities

• Provide strategic leadership for the UI Benefits Bureau by resolving operational challenges, improving program performance, developing strategic plans, and collaborating with department and division leadership.
• Plan, direct, and administer statewide Unemployment Insurance Benefit programs, ensuring work is completed accurately and timely.
• Develop, implement, and interpret administrative procedures for Bureau staff.
• Review activities, reports, and records to determine whether program goals, objectives, and responsibilities are being met.
• Monitor staff work products and ensure compliance with procedures.
• Develop policies and procedures to improve coordination among managers and key personnel.

Skills

Strategic leadership

Coaching and staff development

Communication skills

Collaboration with leadership

Education

Graduation from an accredited four-year college or university with a degree in any field

Eight years of education and/or full-time experience in related fields

Job description

Iowa Workforce Development is seeking an Unemployment Insurance (UI) Insurance Manager to provide strategic leadership for the UI Benefits Bureau in Des Moines. You will resolve operational challenges, drive program performance, and collaborate with department leadership to advance goals.

Telework and flexible scheduling may be available after probation and training, with a full-time, in-person base schedule.