UHC - HR Support Associate

UHC United Hospital Center; Bridgeport (WV); On-site; USD 42,000 - 62,000; Full time

Job summary

UHC United Hospital Center is seeking an HR Support Specialist to provide back-office coordination of unemployment claims, orientation programs, and HR initiatives across the organization. This role emphasizes compliance, documentation, and service delivery to employees and leaders.

You will partner with HR Business Partners, manage scheduling in Workday, support new employee orientation, training sessions, and data reporting to identify trends and improve processes.

Qualifications

• Bachelor’s degree in HR, Business Admin, Industrial Relations, or related field.
• Associate’s degree with two years HR support experience or equivalent.
• High School diploma with five years HR support experience.

Responsibilities

• Support unemployment claims processing and tracking.
• Coordinate and resolve general HR inquiries via Employee Relations & HRBP contact.
• Assist scheduling organizational and training sessions in Workday.
• Organize New Leader Orientation including invites, materials, and attendance.
• Contribute to updates for New Employee Orientation and Follow-up Orientation.
• Facilitate presentations and trainings as needed.
• Coordinate regulatory compliance tasks (WV Cares, PA fingerprinting).
• Stay informed on labor law changes and ensure HR practices comply.
• Assist with system initiatives and special projects for HR.
• Assist with investigatory interviews and routine employee inquiries.
• Maintain accurate employee records and ensure policy compliance.
• Assist in performance management documentation and reviews.
• Compile and analyze HR data for reporting and trends.
• Support leaders in scheduling meetings and calendar management, time admin.
• Reconcile credit card, order supplies, and process invoices for the department.
• Participate in employee engagement initiatives and events.

Skills

HR knowledge

Communication skills

Data analysis

Confidentiality

Interdepartmental liaison

Education

Bachelor’s degree in HR / Business Admin / related field

Associate’s degree in HR / Business Admin + 2 years HR support

High School diploma + 5 years HR support

Tools

Workday

Microsoft Office

Job description

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.Provide support and coordination of HR department processes/programs including but not limited to unemployment claims, new employee orientation, leadership, compliance initiatives, resolution of employee concerns and support the roll-out of HR initiatives across the organization. Provide support of HR department organizational duties such as meeting scheduling, time administrator, credit card reconciliation, ordering supplies and processing invoices.MINIMUM QUALIFICATIONS:EDUCATION, CERTIFICATION, AND/OR LICENSURE:1. Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field.OR Associate’s degree in Human Resources, Business Administration or related field and two (2) years of HR support experience.OR High School diploma and five (5) years of HR support experience.PREFERRED QUALIFICATIONS:EXPERIENCE:1. HR Generalist/support experience.CORE DUTIES AND RESPONSIBILITIES: As an advocate for WVUH/UHA employees, company and departmental goals and initiatives and HR Compliance, demonstrate knowledge of management and employee needs and apply that knowledge to create solutions.1. Support the processing and tracking unemployment claims.2. Coordination and resolution of general inquiries assigned to the Employee Relations & HR Business Partner point of contact for emergent calls and service requests.3. Support department with scheduling organizational and training sessions and attendance tracking in Workday.4. Organize and coordinate New Leader Orientation including scheduling room, sending invites, ordering lunch, preparing participant materials and capturing attendance in Workday.5. Contribute to the continuous and annual review and updates of materials for New Employee Orientation, New Leader Orientation, and Follow-up Orientation.6. Facilitate presentations and trainings as needed.7. Coordinate, arrange, and monitor regulatory compliance tasks, including WV Cares and PA fingerprinting requirements.8. Stay informed about changes in labor laws and regulations and assist in ensuring HR practices comply with legal requirements.9. Assist the HR team in executing system initiatives and handling special projects as needed.10. Assist with investigatory interviews as necessary. Handle routine employee inquiries and issues, providing information and guidance on HR policies, procedures, and programs.11. Ensure accurate and up-to-date documentation of employee records, ensuring compliance with company policies and legal requirements.12. Assist in the administration of performance management processes, including documentation, tracking performance reviews, and providing support to managers and employees.13. Compile and analyze HR data for reporting purposes, helping to identify trends and areas for improvement.14. Provide support of department leaders in scheduling meetings, calendar management and department organizational duties as requested.15. Serve as department time administrator. Order Supplies as needed. Reconcile credit card account. Process departmental invoices.16. Participate in and support employee engagement initiatives and events to foster a positive workplace culture.17. Perform other duties as assigned.PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Extended periods of sitting.2. Extended periods of computer usage.3. Required to walk to various areas throughout the departments or medical complex. This may require the use of elevators and/or stairs.WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Standard, high volume office environment.SKILLS AND ABILITIES:1. Must have an ability to organize and prioritize multiple projects.2. Must have and demonstrate an ability to communicate both orally and in writing in a clear and concise manner.3. Must have strong analytical and problem solving skills.4. Must have ability to maintain high level of confidentiality.5. Must have the ability to interface with management and employees at all levels of the organization.6. Demonstrated knowledge of Microsoft Office including Excel, Word, Outlook, PowerPointAdditional Job Description:Monday - Thursday 9 hour shifts with occasional Friday and Saturday event coverage.Scheduled Weekly Hours:36Shift:Exempt/Non-Exempt:United States of America (Non-Exempt)Company:UHC United Hospital CenterCost Center:560 UHC HRAddress:327 Medical Park DriveBridgeportWest VirginiaEqual Opportunity EmployerWest Virginia University Health System and its subsidiaries (collectively \"WVUHS\") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.