UHC - HR Support Associate

United Hospital Center; Bridgeport (WV); On-site; USD 41,000 - 56,000; Full time

Job summary

UHC United Hospital Center in Bridgeport, WV is seeking an HR Support Specialist to assist in unemployment claims processing, orientation coordination, compliance tasks, and employee inquiries. This role includes managing scheduling, training sessions, and attendance in Workday, while ensuring accurate HR records and adherence to policies.

Responsibilities also cover organizing orientations, maintaining materials, and supporting performance management, reporting, and department invoicing.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field.
• OR Associate’s degree in Human Resources, Business Administration or related field and two (2) years of HR support experience.
• OR High School diploma and five (5) years of HR support experience.

Responsibilities

• Support the processing and tracking unemployment claims.
• Coordination and resolution of general inquiries assigned to the Employee Relations & HR Business Partner point of contact for emergent calls and service requests.
• Support department with scheduling organizational and training sessions and attendance tracking in Workday.
• Organize and coordinate New Leader Orientation including scheduling room, sending invites, ordering lunch, preparing participant materials and capturing attendance in Workday.
• Contribute to the continuous and annual review and updates of materials for New Employee Orientation, New Leader Orientation, and Follow-up Orientation.
• Facilitate presentations and trainings as needed.
• Coordinate, arrange, and monitor regulatory compliance tasks, including WV Cares and PA fingerprinting requirements.
• Stay informed about changes in labor laws and regulations and assist in ensuring HR practices comply with legal requirements.
• Assist the HR team in executing system initiatives and handling special projects as needed.
• Assist with investigatory interviews as necessary. Handle routine employee inquiries and issues, providing information and guidance on HR policies, procedures, and programs.
• Ensure accurate and up-to-date documentation of employee records, ensuring compliance with company policies and legal requirements.
• Assist in the administration of performance management processes, including documentation, tracking performance reviews, and providing support to managers and employees.
• Compile and analyze HR data for reporting purposes, helping to identify trends and areas for improvement.
• Provide support of department leaders in scheduling meetings, calendar management and department organizational duties as requested.
• Serve as department time administrator. Order Supplies as needed. Reconcile credit card account. Process departmental invoices.
• Participate in and support employee engagement initiatives and events to foster a positive workplace culture.
• Perform other duties as assigned.

Skills

HR coordination

Unemployment claims

Workday

New employee orientation

Compliance

Calendar management

Data entry

MS Office

Education

Bachelor's degree in HR/Business

Associate's degree in HR/Business

High School diploma + 5 years HR support

Tools

Workday

Excel

Word/PowerPoint

Job description

Provide support and coordination of HR department processes/programs including but not limited to unemployment claims, new employee orientation, leadership, compliance initiatives, resolution of employee concerns and support the roll-out of HR initiatives across the organization. Provide support of HR department organizational duties such as meeting scheduling, time administrator, credit card reconciliation, ordering supplies and processing invoices.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field.

OR Associate’s degree in Human Resources, Business Administration or related field and two (2) years of HR support experience.

OR High School diploma and five (5) years of HR support experience.

Experience

PREFERRED QUALIFICATIONS

• HR Generalist/support experience.

CORE DUTIES AND RESPONSIBILITIES

• Support the processing and tracking unemployment claims.
• Coordination and resolution of general inquiries assigned to the Employee Relations & HR Business Partner point of contact for emergent calls and service requests.
• Support department with scheduling organizational and training sessions and attendance tracking in Workday.
• Organize and coordinate New Leader Orientation including scheduling room, sending invites, ordering lunch, preparing participant materials and capturing attendance in Workday.
• Contribute to the continuous and annual review and updates of materials for New Employee Orientation, New Leader Orientation, and Follow-up Orientation.
• Facilitate presentations and trainings as needed.
• Coordinate, arrange, and monitor regulatory compliance tasks, including WV Cares and PA fingerprinting requirements.
• Stay informed about changes in labor laws and regulations and assist in ensuring HR practices comply with legal requirements.
• Assist the HR team in executing system initiatives and handling special projects as needed.
• Assist with investigatory interviews as necessary. Handle routine employee inquiries and issues, providing information and guidance on HR policies, procedures, and programs.
• Ensure accurate and up-to-date documentation of employee records, ensuring compliance with company policies and legal requirements.
• Assist in the administration of performance management processes, including documentation, tracking performance reviews, and providing support to managers and employees.
• Compile and analyze HR data for reporting purposes, helping to identify trends and areas for improvement.
• Provide support of department leaders in scheduling meetings, calendar management and department organizational duties as requested.
• Serve as department time administrator. Order Supplies as needed. Reconcile credit card account. Process departmental invoices.
• Participate in and support employee engagement initiatives and events to foster a positive workplace culture.
• Perform other duties as assigned.

PHYSICAL REQUIREMENTS

• Extended periods of sitting.
• Extended periods of computer usage.
• Required to walk to various areas throughout the departments or medical complex. This may require the use of elevators and/or stairs.

WORKING ENVIRONMENT

• Standard, high volume office environment.

Skills And Abilities

• Must have an ability to organize and prioritize multiple projects.
• Must have and demonstrate an ability to communicate both orally and in writing in a clear and concise manner.
• Must have strong analytical and problem solving skills.
• Must have ability to maintain high level of confidentiality.
• Must have the ability to interface with management and employees at all levels of the organization.
• Demonstrated knowledge of Microsoft Office including Excel, Word, Outlook, PowerPoint

Additional Job Description

Monday - Thursday 9 hour shifts with occasional Friday and Saturday event coverage.

Scheduled Weekly Hours

36

Shift

United States of America (Non-Exempt)

Company

UHC United Hospital Center

Cost Center

560 UHC HR

Address

327 Medical Park Drive

Bridgeport

West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.