UC NCE

GDH Consulting; Raleigh (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

GDH Consulting is seeking a System Test Engineer to serve as the client’s face to the customer, working in a fast-paced environment delivering on commitments. The role requires a strong problem-solver with broad networking knowledge, CRM skills, and the ability to build long-term customer relationships.

The ideal candidate will have 8+ years in network engineering or telecommunications support, a BS/CS or equivalent, and advanced knowledge in multiple networking domains such as IP routing, LAN

Qualifications

• Minimum 6-8 years of overall experience.
• Two+ years in Cisco UC environment
• Strong knowledge of Cisco UC product line and technology
• Ability to implement a UC network from design to customer requirements
• Strong troubleshooting and customer-facing skills

Skills

Networking expertise

UC/CRM customer-facing skills

Problem solving

Education

Bachelor's or higher in CS or related field

Tools

Cisco UC

Job description

GDH Consulting is looking for a System Test Engineer professional to work with a Fortune 500 company.

Job Description

In this role, you will be "Client's face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. The ideal candidate is a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you''re well positioned to become a trusted advisor capable of building solid, long-term relationships with customers. Typically requires BS, CS, or University degree equivalent plus 8+ years’ experience in network engineering or telecommunications support environment. Advanced degree strongly preferred. Expert level knowledge in TWO of the following and strong knowledge in all other areas of: IP internetworking, LAN Switching, ATM Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. IP Routing protocols (IGRP, OSPF, EIGRP, BGP).

Qualifications

• 6-8 years of overall experience.
• Must have worked in Cisco UC environment for a minimum period of two+ years.
• Must have good knowledge of Cisco UC product line and technology.
• Must be able to implement a UC network, given a design document and customer requirements.
• Must be able to troubleshoot UC networks.
• Has good communication and customer facing skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.