UAT System Analyst

Delphi-US, LLC - Peacemakers in the Talent War; Providence (RI); On-site; USD 55,000 - 69,000; Full time

Job summary

Delphi-US is seeking a UAT System Analyst in Providence, RI. The contract role focuses on supporting a comprehensive case management solution in a health and human services environment.

The analyst will conduct system analysis, perform UAT, and collaborate with vendors and internal teams to align system functionality with business requirements. Responsibilities include requirements gathering, data validation with SQL, KPI automation, and incident coordination with tier-II teams to ensure timely

Qualifications

• 5-7 years of experience in system analysis, UAT, and test case design and execution.
• Proficiency in SQL for report generation and data validation.
• Experience working with integrated eligibility systems and supporting data analysis.
• Ability to translate business requirements into verifiable data queries and support policy compliance.
• Strong communication skills to convey technical concepts to both technical and non-technical stakeholders.
• Flexibility and adaptability to respond to urgent needs and develop solutions independently.
• Experience in business process analysis, use case development, and gap analysis techniques.

Responsibilities

• Conduct system analysis and perform UAT validations for change requests and production incidents, coordinating with vendors and interface partners.
• Lead design sessions to gather and detail specific application or project requirements, defining responsibilities, operations, attributes, and process flows.
• Develop and document functional and process requirements to support system design and build.
• Assist with data requests, perform ad hoc data script validations, and review notices in the live environment to ensure quality.
• Automate KPI validations and verify data points using SQL queries for internal quality control.
• Support collection of data for federal agencies, perform data analysis, and prepare documentation for demonstrations.
• Monitor incident tickets, track resolution progress, and coordinate with tier-II teams to resolve case issues efficiently.

Skills

System analysis

UAT

Test case design

SQL

Data analysis

Communication

Education

Associate or bachelor’s degree

Tools

Tableau

Job description

UAT System Analyst | Location: Providence, RI | Contract | Hourly Pay Range: $40-$50

The UAT System Analyst role involves supporting the implementation of a comprehensive case management solution within a health and human services environment. This position requires detailed system analysis, user acceptance testing, and collaboration with vendors and internal teams to ensure system functionality aligns with business requirements.

Key Responsibilities

• Conduct system analysis and perform UAT validations for new change requests and production incidents, coordinating with vendors and interface partners.
• Lead design sessions to gather and detail specific application or project requirements, defining responsibilities, operations, attributes, and process flows.
• Develop and document functional and process requirements to support system design and build.
• Assist with data requests, perform ad hoc data script validations, and review notices in the live environment to ensure quality.
• Automate KPI validations and verify data points using SQL queries for internal quality control.
• Support collection of data for federal agencies, perform data analysis, and prepare documentation for demonstrations.
• Monitor incident tickets, track resolution progress, and coordinate with tier-II teams to resolve case issues efficiently.

Required Qualifications

• Associate or bachelor’s degree.
• 5-7 years of experience in system analysis, UAT, and test case design and execution.
• Proficiency in SQL for report generation and data validation.
• Experience working with integrated eligibility systems and supporting data analysis.
• Ability to translate business requirements into verifiable data queries and support policy compliance.
• Strong communication skills to convey technical concepts to both technical and non-technical stakeholders.
• Flexibility and adaptability to respond to urgent needs and develop solutions independently.
• Experience in business process analysis, use case development, and gap analysis techniques.

Preferred Qualifications

• Experience with Tableau or visualization tools.
• Knowledge of health and human services programs and related business processes.
• Ability to establish and maintain effective working relationships.
• Experience supporting field operations teams.

About Delphi-US

Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation’s best and brightest Technical & Professional Talent and positions our nation’s finest employers to further their competitive advantages. Delphi’s core technical focus includes Data Sciences & Analytics, Modern AI/ML Model Monetization, Cloud Engineering, Cyber Security, ERP Rescue; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA’s Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client’s success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client’s specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.