U.S. Probation and Pretrial Services Officer Assistant

United States Courts; Milwaukee (WI); On-site; USD 52,000 - 82,000; Full time

Job summary

United States Courts is seeking U.S. Probation and Pretrial Services Officer Assistants to provide technical and operational support to probation and pretrial officers.

You will assist with investigations, supervise assigned individuals, and draft formal reports and correspondence; you may appear in court and perform related duties as needed. The role requires a high school diploma with relevant clerical experience; promotions between CL levels are possible based on performance and agency rules.

Qualifications

• U.S. citizenship or eligible for federal employment.
• Possession of a valid driver's license.
• High school graduation with two years of progressive general clerical/office experience.
• Specialized experience at CL-24 or CL-25 as described by the agency.

Responsibilities

• Assist with compiling information for investigations and reports.
• Assist with monitoring select persons under supervision.
• Draft reports and correspondence; appear in court; perform related duties.
• Provide general technical and operational support to probation/pretrial staff.

Skills

Excellent writing

Windows & Microsoft

Customer service

Education

Bachelor's degree (preferred) in criminal justice, criminology, psychology, sociology, human relations, or business/public administration

Tools

Automated case filing systems

Case management software

Job description

U.S. Probation and Pretrial Services Officer Assistants serve in a judiciary law enforcement position and provide technical and operational support and assistance to probation/pretrial services officers in a variety of areas, including assisting with compiling information for investigations; assisting with and monitoring select persons under supervision; drafting reports and correspondence; appearing in court, and assisting with similar operational duties.

MINIMUM QUALIFICATIONS:

• 1) The selected candidate must be a U.S. citizen or foreign national eligible for federal employment.
• 2) Possession of a valid driver's license.
• 3) High school graduation or equivalent and two years of progressively responsible general clerical, office, or other work experience that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the position's duties.
• 4) Further, the selected candidate must have specialized experience:
  • CL-24: Requires one year of specialized experience, including at least one year equivalent to work at the CL-23 level.
  • CL-25: Requires one year of specialized experience, including at least one year equivalent to work at the CL-24 level .

Promotional potential from classification level 24 to 25 is earned and does not require further competition; promotional opportunities for officer positions are available to qualified employees on a competitive basis.

Specialized Experience:

Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Educational Substitution

Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be substituted for specialized experience because operational court support positions require hands‑on experience to be credited as specialized experience.

Preferred Qualifications:

• 1) Excellent writing skills, with the ability to produce clear, accurate, and professional documents.
• 2) Demonstrated computer (Windows & Microsoft environment) and automated electronic case filing systems skills; experience in a pretrial or probation system or relevant experience in a court; and/or customer service experience.
• 3) Bachelor's degree from an accredited college or university in a field of academic study, such as criminal justice, criminology, psychology, sociology, human relations, or business or public administration.
• 4) Bilingual candidates who have the ability to read, write and speak Spanish proficiently.