U.S. Private Bank - Client Center Receptionist

Testing Site - JPMC; San Francisco (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

JPMorganChase in San Francisco is seeking a Client Center Receptionist to greet clients and visitors, manage check-ins, and support meetings with internal teams. You will play a key role in delivering a welcoming, efficient experience for employees and clients alike.

The ideal candidate has a Bachelor’s degree and 2+ years of administrative/hospitality experience, with strong interpersonal skills and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree required for the role.
• 2+ years of administrative/hospitality experience.
• Excellent interpersonal and communication skills.
• Outgoing personality and ability to work under pressure.
• Familiarity with Microsoft Office Suite or equivalent.

Responsibilities

• Welcome and register clients and visitors for meetings and events at JPMorganChase office space.
• Anticipate guest needs and ensure a positive experience.
• Coordinate with catering, security, AV, events, and facility teams.
• Familiarize yourself with frequent users and guests at the center.
• Provide light administrative tasks such as invoice processing and scheduling vendor maintenance.
• Understand meeting room capabilities, catering offerings, and event schedules using management systems.
• Provide coverage and light data entry support for events in coordination with onsite planners.

Skills

Interpersonal skills

Communication

Front desk

Office software

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Event management software

Job description

Be the face of excellence—join us as a Client Center Receptionist, where your welcoming presence and keen attention to detail will set the tone for every client and employee experience, ensuring seamless service and lasting impressions from the very first greeting.

As a Client Center Receptionist within the U.S. Private Bank, you will leave a lasting impression on employees and clients by greeting with the 10-5 rule while managing the front desk, providing light meeting planning support, and helping clients and employees with immediate solutions to their inquiries. The ideal candidate will be analytical with excellent organizational skills and detailed oriented.

Job Responsibilities

• Welcome, register, check-in, and assist clients and visitors for meetings and events within JPMorganChase office space.
• Anticipate and tend to guest needs, ensuring a positive experience.
• Collaborate with internal and external partners, including catering, security, audio visual, events, and facility management teams.
• Familiarize yourself with frequent users and guests arriving at the center.
• Support administrative tasks such as invoice processing, scheduling vendor maintenance, and ordering supplies.
• Understand meeting room capabilities, catering offerings, and event schedules using event and visitor management systems.
• Provide coverage and light data entry support for early or late events in coordination with the onsite event planner.

Required qualifications, capabilities, and skills

• Bachelor’s degree required
• 2+ years of administrative/hospitality experience
• Excellent interpersonal and communication skills
• Outgoing personality and ability to work well under pressure
• Familiarity with Microsoft Office Suite

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.