U-Box International Shipping Representative

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Full Medical Coverage

Prescription Plans

Gym Reimbursement program

Tuition Reimbursement program

Onsite Medical clinic for you and your

family

Employee Stock Ownership Plan (ESOP)

401 (k) Savings Plan

Life Insurance

Job summary

U-Haul International, Inc. is seeking a Shipping Operations Representative in Phoenix to monitor, track, and update U-Box shipments to international destinations. You will coordinate with US/CAN locations and carriers, ensuring timely documentation and clear communication with teams.

The role requires reliability, organization, and the ability to multitask in a fast-paced environment. Training is provided, with opportunities for growth and comprehensive benefits in a dynamic, family‑oriented

Qualifications

• Ability to communicate professionally.
• Basic computer proficiency and MS Office experience.
• Reliability and dedicated work ethic.
• Detail oriented with strong organizational skills.
• Ability to self-manage in a fast-paced environment.

Responsibilities

• Interact with customers via phone and email.
• Coordinate with internal teams and carriers.
• Track and update shipments in TMS and internal systems.
• Provide essential documents to U-Haul locations and carriers.

Skills

Professional communication

Excel

Outlook

Reliability

Detail oriented

Multitasking

Self-motivated

Tools

Excel

Outlook

Job description

U-Box International Shipping Representative

This position is not eligible for employer sponsorship.

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.

Family Traditions:

U-Haul is family. In many cases, that’s not just figurative talk. Generations of the same families often choose to build careers here, realizing that a personal investment in U-Haul means providing for each other. U-Haul was founded in 1945 by the Shoen family in Ridgefield, Washington. After a year of innovations, the company relocated its headquarters to Phoenix, Arizona. U-Haul helps families move from locations in all 50 states and 13 Canadian Provinces and Territories. Today, U-Haul has grown into more than trucks and trailers, we offer a variety of services such as U-Box, Self-storage and moving help. When a family entrusts U-Haul and its services with their loved ones and possessions amid the stress and adventure of a move, we embrace that awesome responsibility. A caring culture means catering to our millions of annual customers. But it also means supporting our thousands of dedicated Team Members.

Become a part of our team:

U-Box International Shipping is looking for a motivated, independent thinker that has a passion for customer service and exhibits excellent decision-making skills. As a Shipping Operations Representative, you will monitor, track and update U-Box shipments to international destinations in our Transportation Management System and internal systems while coordinating with both US/CAN U-Haul locations and carrier representatives. This position is great for you if you are reliable, organized and can multitask / prioritize with ease.

If you join this growing team you can expect hands‑on training and a position that will keep you on your toes, with compensation and benefits to match.

Daily tasks include:

• Interacting / coordinating with co-workers, U-Haul International customers, U-Haul team-members / locations, and transportation companies via phone and email.
• Creating and Tracking Ocean Bookings
• Managing, tracking, and updating shipments and contracts in our internal software and transportation management system.
• Providing essential documents to U-Haul locations and carriers.

Requirements:

• Ability to communicate professionally
• Basic computer proficiency, working knowledge of Excel and Outlook
• Must be reliable, dependable, and dedicated
• Positive and professional attitude
• Detail oriented and organized
• Ability to self-manage and motivate in a fast-paced environment

Preferred Requirements:

• 1 + years’ experience in an office setting
• Shipping / logistics industry related experience and / or exposure

Perks of joining the U-Haul fleet:

Get your career moving with a company who empowers team members to the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members becomes the happiest and healthiest they can be.

• Full Medical Coverage
• Prescription Plans
• Gym Reimbursement program
• Weight Watchers
• Onsite Medical clinic for you and your family
• Opportunities for advancement
• Valuable on‑the‑job training
• Tuition Reimbursement program
• Free online courses for personal and professional development at U-Haul University
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days
• Employee Stock Ownership Plan (ESOP)
• 401 (k) Savings Plan
• Life Insurance
• Critical Illness/Group Accident
• 24-hour physician available for kids
• Metlaw Legal Program
• Metlife auto and home insurance
• Discounts on Cell Phone plans, hotels and more
• Lifelock Identity Theft
• Savvy consumer wellness programs-from health care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• Wellness Program

#LI-DJ1

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

2727 N Central Ave
Phoenix, Arizona 85004 Full-Time R252074

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.