Two-Way Radio Tech & Customer Support

Hytera US Inc.; Fort Lauderdale (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Hytera US Inc. is looking for a Service Technician in Fort Lauderdale, Florida, to provide technical support and maintenance for two-way radio communication equipment. This role involves diagnosing and repairing electronic systems, working closely with customers and the Sales team to ensure high standards of service.

The ideal candidate will possess strong troubleshooting skills, experience with RF communication equipment, and a commitment to excellent customer service. Benefits include health insurance, paid time off, and a 401(k).

Qualifications

• Experience troubleshooting electronic equipment, preferably with two-way radios.
• Basic understanding of RF principles and communication systems.
• Strong analytical and troubleshooting skills.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain two-way radios and related equipment.
• Provide technical support to customers and perform firmware upgrades.
• Manage equipment inventory and maintain accurate repair records.

Skills

Troubleshooting skills

Customer service

RF communication equipment experience

Analytical skills

Communication skills

Organizational skills

Education

Associate degree or technical certification in Electronics or related field

Tools

Diagnostic equipment (multimeters, service monitors)

Microsoft Office

Job description

Hytera US Inc. is looking for a Service Technician in Fort Lauderdale, Florida, to provide technical support and maintenance for two-way radio communication equipment. This role involves diagnosing and repairing electronic systems, working closely with customers and the Sales team to ensure high standards of service.

The ideal candidate will possess strong troubleshooting skills, experience with RF communication equipment, and a commitment to excellent customer service. Benefits include health insurance, paid time off, and a 401(k).