Two-Site Urgent Care Operations Leader

Wellnow; Mount Prospect, Northern (IL, KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Parental leave

Education opportunities

Medical benefits

401(k) match

Free urgent care visits

Scrubs provided

Growth opportunities

Monthly bonus

License renewal reimbursement

Job summary

WellNow is seeking a Multi-Site Manager to oversee two urgent care locations in the Mount Prospect area. You will drive day-to-day operations, ensuring high-quality, efficient patient care and alignment with the company’s mission and values.

The role requires strong leadership, staff development, and cross-site coordination to optimize revenue, patient satisfaction, and performance metrics. You will manage onboarding, training, scheduling, and performance reviews while maintaining OSHA

Qualifications

• 3+ years of experience in healthcare environment and clinical experience preferred.
• May be required to work alternate shifts and may be required to float to other clinic locations.
• Travel required – approximately 50%.

Responsibilities

• Lead two Urgent Care sites, managing overall operations to meet WellNow mission and values.
• Oversee patient satisfaction, revenue, profitability, site organization and inventory.
• Manage staff onboarding, training, performance reviews and development; coach team members.
• Ensure OSHA compliance, safety, and housekeeping standards across sites.
• Monitor patient flow, wait times and implement surge measures; collaborate with Providers.
• Partner with leadership to recognize and reward team performance and drive engagement.
• Develop and execute staffing plans, set schedules, and manage payroll/timekeeping.
• Oversee accounts receivable, vendor orders and budget reporting for the sites.

Skills

Interpersonal skills

Communication skills

Detail-oriented

Tools

Microsoft Office

Job description

WellNow is seeking a Multi-Site Manager to oversee two urgent care locations in the Mount Prospect area. You will drive day-to-day operations, ensuring high-quality, efficient patient care and alignment with the company’s mission and values.

The role requires strong leadership, staff development, and cross-site coordination to optimize revenue, patient satisfaction, and performance metrics. You will manage onboarding, training, scheduling, and performance reviews while maintaining OSHA