Two-Location Carwash Leader, North SLO County

Sun Day Carwash; Los Angeles (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Sun Day Carwash seeks a Multi-Site Leader to oversee two locations in California, driving people, performance, and culture while delivering an outstanding customer experience. You’ll coach in the moment, set standards, and ensure hospitality, energy, and accountability across sites.

You will own site performance, develop your teams, manage schedules and costs, and build a local presence with community outreach. This role requires a visible, hands-on leader with warmth and strong communication.

Qualifications

• 2+ years of leadership experience managing teams in retail, hospitality, or service.
• Brings warmth and kindness to every interaction and genuinely cares about people and customers.
• Proven track record developing people through coaching and regular feedback.
• Able to grow revenue and manage costs using operational data.
• Clear communicator who builds trust and follows through.
• Strong problem-solver who acts quickly and decisively.
• Maintains team morale and momentum under pressure.
• Holds self and others accountable and addresses issues directly.
• Skilled with business tools including email, calendar, Zoom, and Slack.

Responsibilities

• Hire, onboard, train, and develop site-level teams, modelling Sun Day culture and hospitality.
• Coach team members with direct feedback and development opportunities.
• Build a strong, engaged team connected to Sun Day's mission and success.
• Identify high-potential staff and grow future leaders.
• Address performance issues promptly and with respect.
• Oversee daily operations across locations ensuring quality, hospitality, and safety.
• Be an active, visible presence, coaching in real time and upholding standards.
• Monitor facilities, equipment, inventory, and costs across sites.
• Set schedules to meet the labor model and manage costs.
• Ensure locations are staffed and delivering the Sun Day customer experience.
• Own site-level performance: revenue, labor, memberships, and costs.
• Monitor KPIs and drive accountability with the team.
• Translate Area Leader direction into clear expectations for the team.
• Communicate proactively with Area Leader and Ops Leadership Team.
• Maintain Sun Day hospitality standards and brand across locations.
• Respond to customer feedback and implement improvements.
• Address escalated concerns with urgency and care.
• Ensure Sun Day brand is reflected in the team, sites, and customer experience.
• Develop local community presence with relationships and local marketing.
• Serve the local community and uphold Sun Day as a great community member.

Skills

Leadership

Customer Experience

Coaching

Revenue Growth

Communication

Problem Solving

Resilience

Accountability

Team Building

Scheduling & Ops

Tools

Email

Calendar

Zoom

Slack

Job description

Sun Day Carwash seeks a Multi-Site Leader to oversee two locations in California, driving people, performance, and culture while delivering an outstanding customer experience. You’ll coach in the moment, set standards, and ensure hospitality, energy, and accountability across sites.

You will own site performance, develop your teams, manage schedules and costs, and build a local presence with community outreach. This role requires a visible, hands-on leader with warmth and strong communication.