Tutoring Coordinator

University of Maryland; College Park (MD); On-site; USD 45,000 - 54,000; Full time

Job summary

The University of Maryland, College Park, seeks a Coordinator for Tutoring Component within the Intensive Educational Development unit. This role supports tutoring services for about 800–900 students, coordinating tutors, scheduling, inquiries, and staff development while handling daily operations and program communications.

Responsibilities include recruiting and supervising tutors, monitoring enrollment, analyzing data, and promoting tutoring services across campus through multiple media

Qualifications

• Bachelor's degree from an accredited college or university.
• 1 year of experience in higher education, tutoring, or student support services.
• Ability to substitute up to four years of required education with additional work experience.
• Knowledge of tutorial support strategies.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Responsibilities

• The Tutor Coordinator manages the daily operations of the Academic Success and Tutorial Services for AAP and general body students to include coordination of services, schedule management, response to inquiries, staff development, referral intake, and timely feedback following tutor observation. (20%)
• The Tutor Coordinator directs staff recruitment and management efforts for ASTS program, to include advertisement of vacancies, application review, interviewing, hiring training of employees and scheduling management, conduct tutor evaluations. (20%)
• Compiles data to report upon services rendered, student attendance, expenditures frequency of referrals, course coverage, and student survey responses. (10%)
• Develop, disseminate, and analyze evaluative tools of tutees, tutors and overall program services to measure programmatic effectiveness and sustainability. (10%)
• Promote and coordinate tutorial services with campus stakeholders using various media platforms to include social media (Facebook, Twitter, etc.) email blasts, in class announcements, dissemination of flyers, and attendance at information fairs.

Skills

Oral and written communication

Microsoft Office

Policy interpretation

Multitasking

Customer service

Tutoring coordination

Diversity sensitivity

Education

Bachelor's degree

Tools

University database systems

Job description

Job Description Summary Reporting directly to the Director of the Intensive Educational Development (IED) of the Academic Achievement Programs (AAP), the Coordinator, Tutoring Component position works in conjunction with the units Academic Coordinators to support the academic and student affairs work of the program. Working closely with the Director of the IED, the Coordinator, Tutoring Component assists in the administrative management of the program; recruitment, admissions, scheduling, and enrollment monitoring. The Coordinator, Tutoring Component provides tutoring coordination to tutors who assist students with tutoring needs. The Coordinator, Tutoring Component manages the daily operations of the tutoring program that serve approximately 800-900 students. Support includes; coordination of services, hiring, monitoring and evaluating tutors during the academic year. The Coordinator also oversees schedule management, responds to program inquiries, supports staff development and manages referral intake. This position also supports communications relating to student programming.

Minimum Qualifications

• Education: Bachelor’s degree from an accredited college or university.
• Experience: One (1) year of experience in higher education, tutoring, or student support services.
• Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
• Knowledge of tutorial support strategies.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Additional Job Details

Familiarity of university database systems for data/trend analysis and report generation.

Responsibility (40%)

• The Tutor Coordinator manages the daily operations of the Academic Success and Tutorial Services for AAP and general body students to include coordination of services, schedule management, response to inquiries, staff development, referral intake, and timely feedback following tutor observation. (20%)
• The Tutor Coordinator directs staff recruitment and management efforts for ASTS program, to include advertisement of vacancies, application review, interviewing, hiring training of employees and scheduling management, conduct tutor evaluations. (20%)
• Compiles data to report upon services rendered, student attendance, expenditures frequency of referrals, course coverage, and student survey responses. (10%)
• Develop, disseminate, and analyze evaluative tools of tutees, tutors and overall program services to measure programmatic effectiveness and sustainability. (10%)
• Promote and coordinate tutorial services with campus stakeholders using various media platforms to include social media (Facebook, Twitter, etc.) email blasts, in class announcements, dissemination of flyers, and attendance at information fairs.

Required Application Materials

• Resume
• Cover Letter
• 3 Professional References

Physical Demands

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry parcels, packages, and other items, walk short distances, and drive a vehicle to deliver and pick up materials.

Best Consideration Date

November 3, 2026

Posting Close Date

November 3, 2026

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No. For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department

UGST-Acad Achv-Intensive Education Dev Worker Sub-Type Staff Regular Salary Range $44,948.00 - $53,937.00

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

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Search Firm Managed Vacancies

The University of Maryland, College Park is the state's flagship university and one of the nation's preeminent public research universities. A global leader in research, entrepreneurship and innovation, the university is home to more than 40,700 students, 14,000 faculty and staff, and 388,000 alumni all dedicated to the pursuit of Fearless Ideas. Located just outside Washington, D.C., we discover and share new knowledge every day through our renowned research enterprise and programs in academics, the arts and athletics. And we are committed to social entrepreneurship as the nation’s first “Do Good” campus.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

Resources Learn how military skills translate to civilian opportunities with O*Net Online

Contact Information

The University works hard to make its websites accessible to any and all users. If you need assistance completing the application process, please contact us at one of the below options: Email: [e-mail] Phone: [phone] Maryland Relay: Dial 711. This contact information cannot be used to inquire about application status. There are some positions that are not advertised on this career site as the search is being managed by a Search Firm. Please visit the link below to see these available opportunities: Search Firm Managed Opportunities