Turndown Attendant - Full-time

Four Seasons; Beverly Hills (CA); On-site; USD 36,561 - 45,694; Full time

Benefits offered by this job

Competitive salary

Medical/vision/dental/life insurance

401k Retirement Plans

Complimentary employee meals

Excellent training and development

Complimentary room nights at Four Seas

Job summary

Four Seasons Beverly Wilshire in Beverly Hills is seeking a Turn Down Attendant to provide a luxurious evening guest experience. You will clean and refresh guest rooms in the early evening, ensuring comfort and preparation for sleep while maintaining high standards and guest privacy.

The ideal candidate should have experience in a luxury hotel and excellent communication skills, with a strong sense of service and teamwork in a fast-paced environment.

Qualifications

• Experience in a luxury hotel environment preferred.
• Excellent communication skills with guests and team members.
• Willingness to work in the evenings and maintain high standards.

Responsibilities

• Clean guestrooms as assigned by management and in accordance with hotel standards.
• Inspect rooms for cleanliness and missing guest amenities.
• Prepare rooms for turndown and ensure comfort for sleep.
• Restock amenities and prepare unoccupied rooms for turndown.
• Handle equipment safely and report any defects to management.
• Report rooms not requiring service to the manager.
• Collaborate professionally with coworkers and hotel staff.

Skills

Guest service

Communication

Attention to detail

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Turn Down Attendant

Full-time

Turn Down Attendant

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel, is seeking a highly motivated and service-minded individual to join the Housekeeping Team. The Turndown Attendant is responsible for creating a comfortable evening experience in our Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep. The ideal candidate will have previous experience in a luxury, fast-paced environment and have excellent communication skills.

Join Our Team

In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.

Responsibilities

• Clean guestrooms as assigned by management and in accordance with hotel standards.
• Inspect all rooms (vacant or occupied) checking standard of cleanliness, missing guest amenities and/or supplies.
• Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery, and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately.
• Responsible for reporting to the manager the rooms, which do not require service, or which have Privacy signs in assigned area.
• To carry out any other cleaning duties as specified by your manager.
• Works harmoniously and professionally with co-workers and hotel employees.

Benefits Offered At Beverly Wilshire, A Four Seasons Hotel

• Competitive salary
• Medical/vision/dental/life insurance
• 401k Retirement Plans
• Complimentary employee meals
• Excellent training and development opportunities
• Complimentary room nights at other Four Seasons Hotels and Resorts

Hourly Rate

First 9 months: $26.54 (80% of contract rate)

Next 9 months : $29.85 (90% of contract rate)

After completion of 18 months: $33.17(full rate)

Four Seasons is an Equal Opportunity, Affi­ mative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf