Turndown Attendant

The Jefferson Hotel; Richmond (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

The Jefferson Hotel in Richmond, VA seeks a dedicated Turndown Attendant to join our Housekeeping team. This part-time role covers evenings from 5 PM to 9 PM (Sun–Thu) and 5 PM to 10 PM (Fri–Sat), with flexibility for training shifts.

You will turn down beds, place amenities, and help maintain a calm, luxurious guest environment. The ideal candidate is detail-minded, guest-focused, reliable, and able to work independently.

Qualifications

• Experience in housekeeping preferred but not required.
• Must be available to work evenings any day, including weekends/holidays.
• Strong attention to detail and high standards of cleanliness.
• Excellent communication and guest-focused demeanor.

Responsibilities

• Prepare guest rooms for evening occupancy by turning down bed linens, folding back duvets and sheets, and fluffing pillows.
• Place turndown amenities in guest rooms, such as chocolates or breakfast menus, in accordance with hotel standards.
• Make beds and refresh linens as needed, ensuring all bedding meets cleanliness and presentation expectations.
• Perform light cleaning and tidying, including emptying trash, removing room service trays, and dusting surfaces.
• Replenish towels, linens, and guest room amenities upon request.
• Close drapes, adjust lighting, and create a calm, welcoming evening ambiance for returning guests.
• Retrieve and deliver guest-requested items promptly and professionally.
• Maintain confidentiality, professionalism, and respect for guest privacy at all times.

Skills

Attention to detail

Guest mindedness

Independence

Adaptability

Evenings availability

Job description

The Jefferson Hotel, a renowned hotel in Richmond, VA, is seeking a dedicated and detail-oriented Turndown Attendant to join our Housekeeping team. This part-time position plays an important role in creating a welcoming and restful evening experience for our guests by ensuring guest rooms are thoughtfully prepared each night.This role is scheduled 5 PM – 9 PM Sunday – Thursday and 5 PM – 10 PM Friday and Saturday. Full flexibility is required to work any night of the week, including weekends and holidays. Training for this position will be conducted during daytime hours.Key RequirementsAvailability: Must be available to work evenings any day of the week, including weekends and holidays; flexibility required for daytime training shifts as needed.Attention to Detail: Strong focus on cleanliness, presentation, and consistency in a luxury guest environment.Guest Mindedness: Professional, courteous demeanor with a commitment to exceeding guest expectations.Independence: Ability to work efficiently and independently while maintaining high standards.Adaptability: Comfortable responding to guest requests and adjusting priorities throughout the shift.Duties & ResponsibilitiesPrepare guest rooms for evening occupancy by turning down bed linens, folding back duvets and sheets, and fluffing pillows.Place turndown amenities in guest rooms, such as chocolates or breakfast menus, in accordance with hotel standards.Make beds and refresh linens as needed, ensuring all bedding meets cleanliness and presentation expectations.Perform light cleaning and tidying, including emptying trash, removing room service trays, and dusting surfaces.Replenish towels, linens, and guest room amenities upon request.Close drapes, adjust lighting, and create a calm, welcoming evening ambiance for returning guests.Retrieve and deliver guest-requested items promptly and professionally.Maintain confidentiality, professionalism, and respect for guest privacy at all times.QualificationsPrior housekeeping or hotel experience preferred, but not required; training will be provided.Strong attention to detail and pride in maintaining high service standards.Clear communication skills and a polished, guest-focused presence.Ability to stand, walk, and perform light physical tasks for the duration of the shift.Must be reliable, punctual, and able to work independently.Must be available to work any shift between 7:00 AM – 11:00 PM as needed for training or business needs.Why Work HereAs a Turndown Attendant, you’ll be part of a supportive and professional housekeeping team that takes pride in creating a warm, comfortable environment for every guest. We offer a respectful workplace and opportunities to grow within the hotel.