Housekeeping Turndown Attendant

Four Seasons; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Robust benefit plan

Opportunities for career growth

Competitive salary

Job summary

Four Seasons in Miami seeks a Turndown Attendant to ensure a comfortable evening environment in guest rooms. The role includes cleaning and refreshing the room, restocking amenities, and performing full Room Attendant duties as needed. The ideal candidate must communicate in English, work all shifts, and has a strong attention to detail. We offer competitive salary and benefits in a team-oriented environment with opportunities for career growth.

Qualifications

• Must be able to work all shifts including AM’s, PM’s, weekends, and holidays.
• Ability to stand for long periods, up to 8 hours a day.
• Ability to communicate effectively in English.
• Previous housekeeping experience is strongly preferred.

Responsibilities

• Cleans and refreshes guest rooms for evening.
• Restocks used amenities such as shampoo and lotions.
• Performs full Room Attendant duties as needed.
• Removes used towels and replaces them with clean ones.
• Complies with Four Seasons’ Work Rules and Standards.

Skills

Attention to detail

Ability to work with minimal supervision

Effective communication in English

Physical stamina

Job description

Job Title: Turndown Attendant

Basic Purpose

Provides a comfortable evening environment in Guest Rooms by cleaning and refreshing the room in the early evening and preparing the room for the guest to sleep in.

Essential Functions

• Has a set number of occupied rooms to clean during a shift. Removes used towels and replaces them with clean ones from the Linen Closet. Wipes down any wet services in the bathroom. Folds any clothing left in room and places it in appropriate spot. Removes Room Service trays, dishes and carts to service landings. Closes drapes, reduces lighting, turn music on softly and prepares bed.
• Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens.
• Prepares unoccupied rooms for turndown for arriving guests.
• Performs full Room Attendant duties in occupied rooms and late check‑out rooms when needed.
• Comply with Four Seasons’ Work Rules and Standards of Conduct.
• Work harmoniously and professionally with co‑workers and supervisors.

Minimum Requirements

• Must be able to work all shifts including AM’s, PM’s, weekends, and holidays.
• Be able to work in a standing position for long periods of time up to 8 hours a day.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, and work with minimal supervision.
• Ability to satisfactorily communicate in English.
• Ability to exert physical effort consistent with cleaning assigned rooms as per the hotel standards.
• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
• Previous experience in housekeeping is strongly preferred.

What to Expect

• Be part of a cohesive team with opportunities to build a successful career with global potential.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.
• We pay a very competitive salary in Miami and offer a robust benefit plan.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is the law’ information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf