Turndown Attendant

Bellevue Club Hotel; Bellevue (WA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) plan with employer match

Free access to Club facilities

Complimentary group fitness classes

Discounts at Club restaurants, spa, &​

Free parking

Job summary

The Bellevue Club Hotel in Bellevue, WA is hiring a full-time Turndown Attendant to deliver Turn Down service to guests with attention to detail and excellent customer service. Prior hotel experience is preferred, but training is available for the right candidate.

Shifts include mornings, afternoons, and evenings. The role involves assisting housekeeping, restocking rooms, and ensuring rooms are presented to luxury standards with attentive guest care.

Qualifications

• Excellent communication and customer service skills mentioned in the posting.
• Prior hotel experience is preferred, but training may be provided.

Responsibilities

• Assist Housekeeping with turndown service for up to 67 rooms.
• Remove bedspreads, fluff pillows, place breakfast menu on pillows.
• Fill water carafe and place glasses on nightstand.
• Place shoe bag and organize in-room items as requested.
• Turn on lights and TV, tidy closets and clothes, replace towels and amenities.
• Restock supplies on each floor and assist with setting up extra beds.

Skills

Customer service

Communication

Job description

Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle's Eastside, the Bellevue Club is a gathering place for the Northwest s most celebrated and visionary citizens. Dedicated to the well-being of its members, the property merges 250,000 square feet of world-class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66-room boutique hotel, and a full-service spa with cutting-edge wellness offerings.

The Bellevue Club Hotel is searching for a full-time Turndown Attendant to provide Turn Down service according to established standards and procedures. We are looking for an outstanding individual with excellent communication and customer service skills. Prior hotel experience is preferred, but willing to train the right candidate.

Shift: Mornings/Afternoons/Evenings

Responsibilities include, but are not limited to the following:

• Assist Housekeeping in cleaning up to 12 or more guest rooms and the daily turndown service of 67 rooms, depending upon occupancy.
• Removes bedspread and places it in lower drawer of closet along with sham pillows. Fluffs all four pillows. Places breakfast menu on pillow.
• Fill carafe with water and place on nightstand with glasses
• Places shoe bag on the top of the bench.
• Closes window sheers completely and drapery halfway. Turn on appropriate lights and turns on TV to appropriate station.
• Neatly arranges occupant’s clothes and/or shoes, if necessary.
• Replaces towels and amenities in bathrooms, as well as organizing guest toiletries on counter. Cleans sink, bathtub and/or shower if used. Empties bedroom and bathroom trashcans.
• Arranges any loose cords neatly and organizes electronics as desired.
• Checks room closets for neatness and turns off appropriate lights before leaving room.
• If the occupied room refuses turndown service, ice and fresh towels must still be offered.
• Assist with setting up rollaway beds and cribs in rooms upon guest request.
• Deliver towels, bathroom amenities and any other guest room needs upon request.
• Check/Audit/Organize/Restocks housekeeping supplies in every floor
• Pay range: $22.50 - $22.50 per hour
• 401(k) plan with a generous employer match
• Free access to Club facilities and amenities
• Complementary group fitness classes
• Discounts at Club restaurants, boutique shop, Spa services and products
• Opportunities for advancement in other roles within the Bellevue Club
• Employee Recognition programs
• Training and Development
• A luxurious, recently remodeled hotel and cutting-edge fitness facility
• A unique, thriving, fun and busy environment
• Free parking and other great perks!

This organization Participates in E-Verify/Esta Organizacion Participa en E-Verify. * Bellevue Club | Hotel is an Equal Opportunity Employer.