Turndown Attendant

White Lodging Services, Inc.; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

DailyPay

Health Insurance

Vacation time with rollover

Wellness tools

Referral bonuses

401(k) with company match

Healthcare concierge

Leadership development

Tuition reimbursement

Hotel discounts

Job summary

White Lodging Services, Inc. is seeking a dedicated Housekeeper in the Austin area to maintain guest rooms and public areas to the highest standards. You will clean, restock, and prepare rooms, ensuring each guest encounter reflects our commitment to hospitality.

The role emphasizes initiative, reliability, and physical stamina to lift items up to 25 lbs and stand for long periods, with comprehensive benefits starting from Day 1 and opportunities across multiple properties.

Qualifications

• Initiative and self-motivation to complete tasks.
• Ability to use good judgement and critical thinking to handle guest requests.
• Certification sign-off after completing training as required by the employer.
• Physical ability to lift up to 10 lbs regularly and 25 lbs occasionally and to stand/move for extended periods.

Responsibilities

• Provide highest quality service to guests and anticipate and exceed expectations.
• Ensure guest rooms and bathrooms are clean, sanitary, and sparkling nightly.
• Perform full cleans on late checkout guest rooms.
• Stock turndown cart and replenish bath amenities.
• Turndown beds according to hotel and brand standards.
• Assist in cleaning public and back-of-house areas.
• Perform other duties as assigned.

Skills

Initiative

Judgement

Certification

Physical ability

Attention to detail

Guest service mindset

Job description

Description

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

WHAT YOU'LL DO

• The housekeeper always provides the highest quality of service to the guest and anticipate and exceed guest expectations.
• Have a significant role in making sure guest rooms and bathrooms are clean, sanitary, and sparkling nightly.
• Perform full cleans on late checkout guest rooms.
• Stock turndown cart and replenish bath amenities.
• Properly turndown beds each night according to hotel and brand standards.
• Aid in cleaning public and back of house areas.
• Perform other duties as assigned.

WHAT YOU'LL BRING

• A housekeeper will have the desire to take initiative and be self-motivated
• Ability to use good judgement and critical thinking skills
• A certification sign off after completing training
• The ability to lift, carry or otherwise move up to 10 lbs. regularly and 25 lbs. occasionally. As well as the ability to move and stand for extended periods of time.

Other information

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.