Turn Down Attendant

Ko'a Kea Operations, LLC; Koloa (HI); On-site; USD 32,959 - 46,941; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Pharmacy Insurance

401K

Referral Bonus

Paid Time Off

Birthday Holiday

Gone Fishing Holiday

Opportunities for advancement

Job summary

Ko'a Kea Operations, LLC seeks a Turndown Attendant responsible for maintaining the cleanliness of guest rooms and suites. The role involves daily cleaning tasks and responding to guest needs to ensure their comfort and satisfaction.

Ideal candidates will possess good communication skills and a willingness to work as part of a team. A high school education is required, and the hourly rate for this opportunity is $29.20.

Benefits include health, vision, dental, and pharmacy insurance, 401K, paid time off, and opportunities for advancement.

Qualifications

• Ability to lift and carry weight and perform various physical activities.
• Knowledge of hotel departments and strong computer skills is preferred.

Responsibilities

• Maintain cleanliness of assigned rooms and suites daily.
• Respond to individual guest needs and maintain hospitality.
• Report missing items and ensure guest safety.

Skills

Good English language communication skills

Team-player attitude

Strong mathematical skills

Ability to lift and pull a minimum of 20 pounds

Education

High school education

Job description

Job Summary

A Turndown Attendant at Ko'a Kea Hotel & Resort is responsible for maintaining the cleanliness of guest rooms and suites. The hourly rate for this opportunity is $29.20 per hour.

Responsibilities

• Maintain cleanliness of assigned rooms and suites daily, including trash removal, bottled water delivery, replenishment of amenities, turning down bed linen, and light cleaning.
• Respond to individual guest needs as they occur and maintain warm, hospitable relations with guests.
• Ensure all established policies and procedures are followed to keep quality consistent throughout the property.
• Report missing items and repair needs to the supervisor, and maintain work equipment.
• Protect guest safety and well‑being while remaining courteous to all guests and coworkers.
• Complete projects and assignments with professional care, adapt to high‑pressure conditions, and embrace change.
• Take responsibility for personal growth and development, setting high standards for conduct and appearance.

Qualifications

• Ability to lift and pull a minimum of 20 pounds, perform climbing, lifting, balancing, walking, stooping, and handling of materials.
• Good English language communication skills for interacting with guests, associates, and vendors.
• Team‑player attitude and readiness to work collaboratively.
• High school education required; relevant training or experience preferred.
• Knowledge of all hotel departments and events preferred.
• Strong mathematical and computer skills.
• CPR and first aid training preferred.
• Additional language ability preferred.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401K
• Referral Bonus
• Paid Time Off
• Birthday Holiday (Full-Time or Part‑Time Only)
• Gone Fishing Holiday (Full‑Time Only)
• Opportunities for advancement

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.