Turf Service Technician - Waterloo

Sydenstricker Nobbe Partners; Town of Waterloo (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Paycom - ATS is seeking an experienced Service Technician to perform diagnostics and repairs on John Deere equipment, mentor trainees, and support field service operations. Based in the Town of Waterloo, NY, you will document work orders and participate in customer clinics as needed.

You will maintain tools, follow safety rules, and keep a neat work area while staying current with John Deere manuals and related technologies.

Qualifications

• Demonstrated diagnostics and repair skills on equipment.
• Ability to mentor Service Technician Trainees and Technicians.
• Excellent communication, both verbal and written.
• Team oriented with safety-conscious approach.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment and technology.
• Mentor Service Technician Trainees and Technicians.
• Support customer clinics and field diagnostics/repairs as needed.
• Ensure accurate documentation of diagnostics and repairs on work orders.

Skills

Diagnostics

Repairs

Mentoring

Communication

Teamwork

Safety compliance

Education

High School Diploma or GED

Associate degree preferred

Tools

Service ADVISOR

Job description

Position SpecificsDepartment: ServiceReports to: Service Manager or Service Location ManagerRevenue Generating: YesPurpose Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. Responsibilities Performs diagnostics and repairs on John Deere equipment and technology Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics Performs diagnostics and repairs in the field as required Accountable for billable time and assigned work orders Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information May participate in Service EDUCATE Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Maintains current knowledge of John Deere and competitive productsExperience, Education, Skills and Knowledge Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment Experience operating vehicles, tools, and equipment for diagnostic purposes Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred Experience working cooperatively in a team environment Experience communicating effectively verbally and in writing Must have an adequate toolset to perform job responsibilities High School Diploma, GED, or equivalent experience required; Associates degree preferred Valid drivers license required; CDL (Commercial Drivers License) preferred