TurboTax Retail Expert — In-Store Tax Pro

Intuit, Inc.; Alhambra (CA); On-site; USD 45,000 - 50,000; Part time

Benefits offered by this job

401(k) Savings Plan

Employee Stock Purchase Plan

Discounts on Intuit products

E&O Insurance provided by Intuit

Job summary

Intuit, Inc. seeks motivated individuals to join our TurboTax Retail Expert team at one of our TurboTax Retail or Flagship locations in the United States. You will provide hands-on tax return preparation and tax advice to in-person customers, serving as a trusted advisor in the community.

The role emphasizes growing the local client base with hands-on engagement, showcasing TurboTax products, and delivering a best-in-class customer experience in a fast-paced, on-site retail environment.

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience and deep knowledge of tax law preferred.
• Must possess or be able to obtain PTIN as required by law to file taxes.
• Must be willing to work onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week.

Responsibilities

• Provide hands-on tax return preparation and tax advice for TurboTax customers.
• Lead local marketing and community outreach to grow client base and foster loyalty.
• Deliver an exceptional customer experience through professionalism and personalized service.

Skills

Customer service

Communication

Community outreach

Relationship building

Education

Active EA/CPA/attorney license

PTIN in good standing

Tools

Tax preparation software

CRM tools

Job description

Intuit, Inc. seeks motivated individuals to join our TurboTax Retail Expert team at one of our TurboTax Retail or Flagship locations in the United States. You will provide hands-on tax return preparation and tax advice to in-person customers, serving as a trusted advisor in the community.

The role emphasizes growing the local client base with hands-on engagement, showcasing TurboTax products, and delivering a best-in-class customer experience in a fast-paced, on-site retail environment.