TurboTax Local Service Expert: Tax & Community Advisor

Intuit, Inc.; Alden (MI); Presencial; USD 52.000 - 86.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) savings plan with company match

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Employee Assistance Program

TurboTax discounts

Free TurboTax copy

Marketing support

Descripción de la vacante

Intuit, Inc. is seeking highly motivated individuals to join our TurboTax Local Service Expert team in TurboTax locations across the United States.

You will deliver hands-on tax preparation, expert advice, and software support while engaging with the community to grow client relationships. You will operate on-site, serving both in-person and virtual clients, collaborating with a broader team of tax and advisory specialists to provide end-to-end Intuit services.

Formación

• EA/CPA/Attorney with tax prep experience preferred.
• Active PTIN required to file taxes.
• Minimum 3 years of preparing 30+ federal/state 1040 returns per season with professional software.
• Willing to upskill into additional service types with training.
• Onsite work at a TurboTax office, 20+ hours/week; hours may vary.
• Willing to complete required training and development, including compliance and cross-training.
• Must wear Intuit uniforms and may be featured in advertising.
• Interested in building a local and online TurboTax presence; bilingual skills are a plus.

Responsabilidades

• Provide hands-on tax advice and complete tax returns for TurboTax clients, including complex scenarios.
• Act as a community ambassador to grow a local TurboTax client base with outreach and events.
• Connect clients with Intuit ecosystem solutions (bookkeeping, payroll, financial planning).
• Build long-term relationships and ensure customers leave with a clear path and ongoing support.
• Deliver exceptional customer experience in-person and via video tools, addressing tax inquiries.

Conocimientos

Bilingual English/Spanish

Educación

EA (Enrolled Agent)

CPA (Certified Public Accountant)

Practicing Attorney (tax)

PTIN active

Bachelor's degree in accounting or tax

Herramientas

Tax preparation software

CRM tools

Descripción del empleo

Intuit, Inc. is seeking highly motivated individuals to join our TurboTax Local Service Expert team in TurboTax locations across the United States.

You will deliver hands-on tax preparation, expert advice, and software support while engaging with the community to grow client relationships. You will operate on-site, serving both in-person and virtual clients, collaborating with a broader team of tax and advisory specialists to provide end-to-end Intuit services.