TurboTax Local Service Expert — Community Tax Advisor

Intuit, Inc.; Little Rock (AR); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with company match

Employee Stock Purchase Plan

E&O Insurance

Employee Assistance Program

TurboTax discounts

Marketing support

Job summary

Intuit is seeking highly motivated individuals to join our team as year-round TurboTax Local Service Experts in new TurboTax locations across the United States. You will provide tax expertise, complete preparation services, and serve as a trusted advisor to help customers achieve positive financial outcomes.

This role emphasizes community engagement, local growth, and cross-selling Intuit solutions such as bookkeeping, payroll, and financial planning.

Qualifications

• EA (Enrolled Agent), CPA, or Practicing Attorney with tax preparation experience and knowledge of tax laws.
• Active PTIN required to file taxes.
• Minimum of 3 years of paid experience filing 30+ federal/state 1040 returns per tax season using professional tax preparation software. Familiarity with Circular 230.
• Willing to upskill into additional service types or more complex work areas with training provided by Intuit.
• Must be comfortable working onsite at a TurboTax office location, primarily between 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week.
• Must be willing to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development.
• Must be willing to wear Intuit provided uniforms and allow use of name/picture for advertising.
• Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources.
• Bi-lingual (English/Spanish) communication skills are a plus.
• Experience in holistic tax advisory services beyond tax filing.

Responsibilities

• Provide tax expertise and complete preparation services for TurboTax clients, handling simple to complex tax situations.
• Facilitate discovery sessions and tax reviews to uncover deductions and maximize refunds.
• Be a proactive community ambassador to build a local customer base and drive growth.
• Own your market through outreach, grass-roots marketing, referrals, and partnerships.
• Organize and lead local events like financial literacy workshops and networking gatherings.
• Act as a trusted guide to connect clients with Intuit solutions.

Skills

Tax expertise

Enrolled Agent

CPA

Practicing Attorney

PTIN

Bilingual English/Spanish

Client advisory

Communication skills

Tools

Tax preparation software

CRM/Sales tools

Job description

Intuit is seeking highly motivated individuals to join our team as year-round TurboTax Local Service Experts in new TurboTax locations across the United States. You will provide tax expertise, complete preparation services, and serve as a trusted advisor to help customers achieve positive financial outcomes.

This role emphasizes community engagement, local growth, and cross-selling Intuit solutions such as bookkeeping, payroll, and financial planning.