Tulsa Multi‑Site Operations Leader — Growth & Safety

MANNA; Tulsa (OK); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

Manna in Tulsa seeks an Operations Manager to run our metro operations, owning uptime, order fulfilment, safety, and cost control across multiple bases as we scale.

You will lead Area Supervisors and an Operations Coordinator, manage recruitment, onboarding and rostering for a large hourly workforce, and drive data-led improvements day-to-day.

You’ll collaborate with deployment teams to bring new bases live and maintain high safety standards in a fast-growing, air-delivery environment.

Qualifications

• 5+ years running multi-site operations, including managing managers or supervisors.
• Proven experience managing a large hourly or part-time workforce across multiple locations.
• Track record of developing frontline staff into supervisory roles.
• Experience opening new sites and bringing them into live operation.
• Proactive, data-led leader in fast-paced environments.
• Valid US driver's license with a clean driving record.
• Based in Tulsa or able to relocate quickly; willing to travel.
• Able to work indoors and outdoors; pass pre-employment background screening.

Responsibilities

• Own daily performance across every Tulsa base: uptime, order fulfilment, cancellations, safety and turnaround.
• Ensure the ground operation meets Operations Manual standards and Part 135 partner requirements.
• Manage Area Supervisors and Operations Coordinator, including recruitment, performance and development.
• Own recruitment, onboarding, training and retention of a large part-time ground crew across the metro.
• Own the shift lead programme: training and setting standards to enable coverage across bases.
• Own rostering and scheduling across all bases seven days a week.
• Build a culture where crews show up, take the work seriously and want to stay.
• Bring new bases live with deployment and site-delivery teams from handover to first flight.
• Own the operating relationship with our Part 135 partner, monitoring aircraft availability and turnaround times.
• Own metro operating cost, including cost per delivery, and accountability for areas.
• Monitor and investigate safety metrics; drive fixes.
• Structure the team to add bases without redesigning metro operations.

Skills

Multi-site operations

Managing hourly workforce

Staff development

New site openings

Data-driven leadership

Driver license

Relocation willingness

On-site operations

Education

Degree or equivalent in a relevant field

Job description

Manna in Tulsa seeks an Operations Manager to run our metro operations, owning uptime, order fulfilment, safety, and cost control across multiple bases as we scale.

You will lead Area Supervisors and an Operations Coordinator, manage recruitment, onboarding and rostering for a large hourly workforce, and drive data-led improvements day-to-day.

You’ll collaborate with deployment teams to bring new bases live and maintain high safety standards in a fast-growing, air-delivery environment.