Ground Operations Lead - Drone Delivery Hub (Tulsa)

Roboticsconnected; Tulsa (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Manna in Tulsa is seeking an Operations Supervisor to lead ground operations, report to the Operations Manager, and ensure safe, efficient drone operations in a fast-paced environment. You will recruit and schedule staff, manage rosters and leave, monitor daily performance, oversee onboarding and training, and collaborate with other departments to meet organizational goals.

This role includes ownership of site profitability, payroll processing every two weeks, and ensuring compliance with site

Qualifications

• Minimum age of 18 years.
• 2–3 years’ experience in operations, logistics, consulting, project management, or similar fast-paced environment.
• High school diploma or equivalent.
• Valid US driver’s license with a clean driving record.
• Based in Tulsa, Oklahoma, or you can move there quickly.
• Ability to pass pre-employment background screening.
• A proactive, organised operations professional who thrives in fast-paced environments.
• A problem-solver who takes initiative and drives continuous process improvement.
• An effective communicator who collaborates seamlessly across departments.

Responsibilities

• Lead and manage several Ground Operations Crews, including recruitment, hiring, managing and forecasting staffing levels.
• Monitor daily operations to ensure efficiency and safety standards.
• Track and order inventory and consumables, ensuring adequate supply.
• Conduct performance evaluations and provide feedback.
• Manage staff rosters, annual leave and sick days.
• Own the site PNL and profitability metrics for your base.
• Coordinate cross-departmental communication and escalates operational issues to the appropriate teams.
• Implement operational changes and process improvements, following the change management processes.
• Oversee staff onboarding, training, and assessments.
• Supervise and chaperone visitors to ensure compliance with site protocols.
• Process bi-weekly payroll.
• Collaborate with other departments to achieve organisational objectives.

Education

High school diploma or equivalent

Job description

Manna in Tulsa is seeking an Operations Supervisor to lead ground operations, report to the Operations Manager, and ensure safe, efficient drone operations in a fast-paced environment. You will recruit and schedule staff, manage rosters and leave, monitor daily performance, oversee onboarding and training, and collaborate with other departments to meet organizational goals.

This role includes ownership of site profitability, payroll processing every two weeks, and ensuring compliance with site