Tubing Park Lead — Team Captain & Guest Experience

Boyne Resorts; Snoqualmie Pass (WA); In loco; USD 32.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) participation

Health benefits with Ally program

Descrizione del lavoro

The Tubing Park Hill Lead at Snoqualmie Pass provides day-to-day leadership for either the Top or Bottom Hill operation. Reporting to the Hill Supervisor, this role assigns Attendants and Operators, coordinates rotations and breaks, and ensures the area is ready for operation.

The job emphasizes safe guest flow and clear staff direction during the day. Wage is $23.00–$24.50 per hour with a non-benefited role structure.

Competenze

• Excellent communication and customer service skills.
• Must be at least 18 years of age.
• Minimum of 1 year prior leadership experience or equivalent.

Mansioni

• Watch for lost and found items and help guests retrieve lost belongings.
• Support either the Top or Bottom Hill operation as assigned.
• Coordinate with the other Hill Lead and Hill Supervisor throughout the day.
• Ensure assigned Hill area is set up and ready for operations.
• Delegate setup tasks to Attendants and Operators.
• Coordinate tube and carpet setup before opening.
• Maintain assigned Hill area, including signs and barriers, throughout the operating day.
• Collect garbage and debris in work areas.
• Monitor guests for safety and appropriate tickets.
• Monitor employees for safety.
• Snow removal with various hand tools.
• Assign Attendants and Operators to required positions.
• Coordinate staff rotations between Hill positions.
• Coordinate breaks and lunches while maintaining adequate Hill coverage.
• Provide direction and support to Attendants and Operators.
• Communicate staffing and operational needs with Hill leadership.
• Assist customers by providing information and resolving their complaints.

Conoscenze

Leadership experience

Communication

Customer service

Guest safety awareness

Formazione

High school diploma or equivalent

Descrizione del lavoro

The Tubing Park Hill Lead at Snoqualmie Pass provides day-to-day leadership for either the Top or Bottom Hill operation. Reporting to the Hill Supervisor, this role assigns Attendants and Operators, coordinates rotations and breaks, and ensures the area is ready for operation.

The job emphasizes safe guest flow and clear staff direction during the day. Wage is $23.00–$24.50 per hour with a non-benefited role structure.