TTI Ground Support Agent

Arctic Slope Regional Corporation; Utqiaġvik (AK); On-site; USD 43,000 - 54,000; Full time

Job summary

Arctic Slope Regional Corporation (ASRC) in Alaska seeks a Hotel/Facilities Attendant to keep our hotel clean and orderly while handling minor maintenance tasks. You will assist with check-ins, manage luggage, and coordinate with tour guides during peak seasons, ensuring guest comfort and safety.

Under the supervision of the Operations and Inventory Supervisor, you will maintain exterior and interior cleanliness, support inventory, and perform light repairs as needed.

Qualifications

• High school diploma or equivalent certification.
• One year of hotel clerical or administrative experience.
• Valid Alaska Driver License.
• Ability to operate standard office machines and basic computer skills.
• Strong knowledge and sensitivity to Inupiat culture.
• Ability to speak clearly and write legibly.
• Ability to work independently and work shifts that vary from day to night and seven days a week.
• The ability to speak and understand Inupiaq language is important and preferred.

Responsibilities

• Maintain hotel cleanliness and perform minor maintenance tasks.
• Assist with check-ins and departures, luggage, and escort guests as needed.
• Ensure cleanliness of hotel premises inside and outside.
• Perform custodial duties including carpet shampooing and window cleaning.
• Conduct inventory of supplies and restock as needed.
• Coordinate with tour guides and performers during peak season.
• Transport guests to and from hotel or airport.

Skills

Inupiat culture sensitivity

Alaska Driver License

Office equipment operation

Written and spoken communication

Education

High school diploma or equivalent

One year hotel clerical or administrative experience

Equivalent training and experience

Tools

Computers basic understanding

Job description

About

Join Arctic Slope Regional Corporation (ASRC), a private, for-profit corporation that is owned by and represents the business interests of its over 14,500 Iñupiaq shareholders. As the largest Alaskan-owned company employing over 18,000 people worldwide, ASRC and its subsidiaries are poised for the next era of growth with continued dedication to providing maximum benefit to our shareholders.

We are proud to be recognized as Alaska Business Magazine’s #1 Top 49er for over 30 years running and #120 on the Forbes’ America’s Top Private Companies.

Overview

Under the direct supervision of the Operations and Inventory Supervisor, the primary functions of this position is to keep the hotel in a clean and orderly condition, while tending to minor maintenance duties.

Essential Responsibilities

• Maintains building by performing minor maintenance activities or routine painting, trim replacement, weather stripping, secure fixtures, reboot cable boxes, relocation of furniture, etc.

• Notifies management concerning need for repairs or additions to lighting, heating, plumbing, electrical or ventilating equipment and follows-up.

• Cautions tenants regarding complaints about excessive noise, disorderly conduct, or misuse of property.

• Assists in check-ins & departures, bags, luggage, packing, moving re-locating belongings.

• Ensures cleanliness of hotel premises, both inside and outside.

• Cleans snow and debris from sidewalk.

• Maintains the cleanliness of hotel & tour vehicles.

• Check fluids and tire air pressure of hotel & tour vehicles daily and replace fuel as needed.

• Performs custodial duties that include, shampooing carpets, window cleaning and light cleaning.

• Periodically conduct inventory of retail supplies and business stock and requests stock for restocking.

• Conduct safety, grounds and property inspections using check lists and documenting and address areas needing attention.

• Perform Tour Guide duties as needed.

• Coordinate activities with tour guides and performers during tourist season; may also be required to pick-up

• performers during tourist season.

• Pick-up and transport guests and tourists to and from the hotel or airport.

• Assist with baggage handling

  .

Qualifications

• Strong knowledge, understanding and sensitivity to the Inupiat culture.

• High school or equivalent certification.

• Valid Alaska Driver License.

• One (1) year of hotel clerical or administrative experience.

• An equivalent combination of training and experience.

• Ability to operate standard office machines and basic understanding of computers.

• Knowledge of efficient office procedures.

• Strong knowledge, understanding and sensitivity to the Inupiat culture.

• Ability to speak in a clear and understandable manner and write legibly.

• Must be able to work independently, and must be willing to work shifts that vary from day to night and operate seven days a week.

• The ability to speak and understand the Inupiaq language is important and preferred.

Competency Requirement

ASRC values the competencies that enable individual and organizational success. The Company maintains an enterprise competency framework that outlines core and role-specific expectations across levels. Competency requirements and definitions are reviewed periodically and may evolve to reflect business needs. Employees are expected to demonstrate the competencies applicable to their role as maintained by Human Resources and their business unit.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees or customers.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to sit; reach with hands and arms; and to use hands to finger, handle, or feel. The employee is frequently required to stand, frequently walk, climb, balance, and occasionally taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job includes the ability to use close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is in a busy office setting. The incumbent is required to work alone, at various times during the day or night. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions, occasionally be exposed to wet or humid conditions, frequently exposed to extreme cold, occasionally exposed to extreme heat, and may be required to travel in small and large commercial aircraft.

Why is ASRC Different?

Purpose That Matters:

You're not just taking a job - you're joining a mission. ASRC, along with its family of companies, is the largest Alaskan-owned and operated company, employing more than 16,500 people across Alaska and the Lower 48. We operate six major business lines: government contracting, petroleum refining and marketing, energy support, industrial services, construction, and natural resources. Every project contributes to preserving culture while building sustainable prosperity.

If you're ready to bring both legal excellence and business acumen to an environment where no two days are alike and your counsel will influence decisions from the field to the boardroom, this is your opportunity to make a meaningful impact.

Values-Driven Culture

Arctic Slope Regional Corporation’s core values are the cornerstone of its success as a community partner and as a company: spirituality, respect for each other, our culture as Iñupiat, high performance, stewardship, our business relationships, resolution of conflict, and integrity - they guide every decision. You'll work alongside people who are committed to these principles in everything they do.

Exceptional Growth Opportunities:

• Leadership development through our Next Up program
• Mentorship from industry experts across six diverse business segments
• Career paths spanning from Arctic operations to federal contracting
• Training and development that invests in your long-term success

Proven Stability & Innovation:

• 50+ years of sustained growth and market leadership
• $6+ billion in annual revenue across diversified business lines
• Leading Alaska's Top 49ers list for 31 consecutive years

Total Rewards

At ASRC, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.

Financial Security:

• Competitive salaries with short and long-term incentive programs
• 401(k) retirement plan with 100% company match up to 4%*
• Educational assistance and professional development funding

Health & Wellness:

• We offer a wide range of medical plans through Federal Employee Health Benefits Plan (FEHB).*
• Comprehensive Dental and Vision Insurance options*
• Employee assistance programs for you and your family
• Additional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.*

Professional Development:

• ASRC’s leadership development program
• Mentorship programs

Arctic Slope Regional Corporation (ASRC) is a drug-free workplace and pre-employment drug testing is part of the hiring process.

ASRC and its family of companies is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, ageor any other legal protected status. EOE: M|F|D|V EEO Poster

ASRC's family of companies apply a shareholder preference in employment, to the maximum extent feasible, as authorized by law.

If you require assistance or a reasonable accommodation during the application process, please contact us at [e-mail].